Cornelius Little
Brookwood
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
11
11
years of professional experience
Work History
Field Service Technician
Comcast
Tuscaloosa
01.2017 - 06.2025
- Installed and configured cable and internet services for residential customers.
- Conducted troubleshooting for service interruptions and technical issues.
- Educated customers on equipment usage and service features.
- Utilized diagnostic tools to assess network performance issues efficiently.
- Provided training and mentorship to junior technicians on best practices.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Operated company vehicle for transportation to job sites.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
Production Worker
Mercedes
Vance
02.2014 - 01.2017
- Collaborated with team members to maintain workflow and meet deadlines.
- Assisted in training new staff on assembly processes and safety protocols.
- Maintained a clean and organized work area to promote safety standards.
- Cleaned up work area at end of shift to maintain safe working environment.
- Identified defective parts or components and removed them from production line.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Hand-assembled needed parts with bolts and screws.
Education
High School Diploma -
Tuscaloosa County High
Tuscaloosa, AL05-2002
Skills
- Installation services
- Network troubleshooting
- Diagnostic tools
- Customer education
- Field maintenance
- Customer relationship management
Timeline
Field Service Technician
Comcast
01.2017 - 06.2025
Production Worker
Mercedes
02.2014 - 01.2017
High School Diploma -
Tuscaloosa County High