Accomplished professional with 15+ years of Blood/Plasma industry experience in operations management, safety (Occupational Safety and Health Administration - OSHA), laboratory operations (Clinical Laboratory Improvement Amendments - CLIA), and manufacturing (Current Good Manufacturing Practice - CGMP). Experience in providing outstanding management and supervision in implementing innovative initiatives and new processes. Highly focused and results-oriented in supporting complex and deadline-driven operations. Demonstrate high standards of integrity by honoring commitments while maintaining necessary confidentiality. Outstanding experience in handling projects, meeting tight deadlines, and working within management teams.
Exceptional Interpersonal and Communication Skills - Excellent communication and organizational skills. Accustomed to working in fast-paced environments with the key ability to maintain relationships.
Work Ethic and Professionalism - Solid professional standards and an excellent record of dependability. Maintains a clear focus on achieving organizational results while always ensuring project completion.
Problem Solving - Proven ability to troubleshoot and develop both creative and innovative solutions to compliance challenges. Successfully manages change for improved performance and greater efficiency.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Kedplasma
Norman, OK
08.2024 - Current
Center Manager
Grifols Biomat
Oklahoma City, OK
01.2004 - 12.2023
Ensure compliance with state and federal regulations, U.S
Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (CGMP)
Direct key personnel in donor selection, plasma collection, and all manufacturing records to maintain highest production standards in accordance with state regulations, U.S
Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP)
Collaborate closely with Training and Quality staff to ensure that training and quality goals are met
Efficiently monitor and evaluate operations
Work closely with the Assistant Manager to develop innovative action plans to maximize center efficiency and supervise the implementation of improvements
Take responsibility for all personnel functions, including hiring, assignment, and direction of work; development and training; disciplinary actions and termination; and maintenance of all staff records
Manage headcount to provide for efficient staffing through high and low production intervals, providing accurate projections to management team in advance of cyclical, seasonal, and/or situational spikes
Develop representation with regards to all public relations and marketing campaigns to attract donors
Coach and lead through effective feedback of staff performance through the Operations Supervisor(s)
Effectively communicate with team members at all levels to improve staff performance and morale
Build rapport with donors to ensure customer satisfaction with center to support long-term donation
Mentor and coach staff relationships to expose high-potential future leaders within the organization
Ensure the adequate training of production employees and demonstrate how tasks are to be performed
Create appropriate organizational environment and value systems, which stimulate the morale and productivity of the workforce and team leadership
Manage operations to the highest standard of ethics
Skills
Exceptional Interpersonal and Communication Skills