Cornell Wilson
Fairburn,GA
Summary
At The Fresh Market, I spearheaded store operations, enhancing customer satisfaction and sales through innovative merchandising and rigorous staff training in customer service. My problem-solving and organizational skills led to efficient inventory and cash management, fostering a positive shopping environment and robust employee performance.
Overview
17
17
years of professional experience
Work History
Store Manager
The Fresh Market
Peachtree City, GA
06.2007 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Education
No - Business Administration And Management
Texas Tech University
Lubbock, TXSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Product Merchandising
Timeline
Store Manager
The Fresh Market
06.2007 - Current
No - Business Administration And Management
Texas Tech University