Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cornesha Williamson

Jacksonville,FL

Summary

Skilled professional in relationship building, communication, and mechanical maintenance. Consistently meets performance targets while maintaining a clean and professional vehicle. Demonstrates strong customer service, multitasking, and time management skills in fast-paced environments. Recognized for high-quality work and ability to thrive under pressure.

Overview

9
9
years of professional experience

Work History

Delivery Driver

OnTop Delivery
Jacksonville, FL
02.2024 - 03.2025
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.

Agent Representative

Concentrix
Jacksonville, FL
08.2022 - 01.2024
  • Informed customers about billing procedures and processed payments efficiently.
  • Resolved billing disputes promptly between customers and vendors.
  • Enhanced customer satisfaction by addressing issues with friendly, knowledgeable service.
  • Contributed to team meetings focused on sharing best practices for customer service.
  • Promoted available products and services during account management and order calls.
  • Maintained professionalism under pressure and diffused tense situations effectively.

Warehouse Packer

Amazon
Jacksonville, FL
11.2021 - 07.2022
  • Packed Packages
  • Temporary
  • Maintained a safe work environment by adhering to safety regulations at all times.
  • Read orders to verify attributes and quantities of merchandise.

Shift Leader

Taco Bell
Jacksonville, FL
03.2016 - 10.2021
  • Monitored employee performance and provided feedback for improvement.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Checked orders for quality and completeness.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Trained new employees on company policies, operational procedures, and customer service standards.

Education

High School Diploma -

Englewood High School
Jacksonville, FL
06-2014

Skills

  • Route optimization
  • Vehicle maintenance
  • Time management
  • Customer communication
  • Delivery coordination
  • Safety compliance
  • Order accuracy
  • Cash handling
  • Customer Delivery
  • Strong working relationships
  • Dispatch communication
  • Fuel efficiency
  • Ability to lift 50 pounds
  • Fluent in English
  • GPS navigation
  • Loading and unloading
  • Verbal and written communication
  • Customer service
  • Package scanning
  • Communication skills
  • Retail logistics
  • Customer interaction
  • Refund processing
  • Efficiency and time management
  • Goal setting
  • Dependability and honesty

Timeline

Delivery Driver

OnTop Delivery
02.2024 - 03.2025

Agent Representative

Concentrix
08.2022 - 01.2024

Warehouse Packer

Amazon
11.2021 - 07.2022

Shift Leader

Taco Bell
03.2016 - 10.2021

High School Diploma -

Englewood High School

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Cornesha Williamson