CORNESHIA English
Tulsa,OK
Summary
Results-driven professional specializing in administrative operations and client relationship management. Enhanced care coordination through meticulous execution of care plans and effective communication with clients. Proven success in adapting to dynamic environments and delivering high-quality support that improves client satisfaction and classroom outcomes.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Medicaid Personal Care Assistant
Acumen Fiscal Agent
Tulsa, OK
10.2020 - Current
- Documented and tracked daily care routines and medication schedules, enhancing clarity and compliance in client care.
- Liaised with clients and stakeholders to align on daily needs and preferences, fostering strong relationships and effective care coordination.
- Coordinated daily schedules and traveled independently to client locations, ensuring timely and reliable care delivery.
Substitute Teacher
Kelly Services / School District
Tulsa, OK
08.2023 - Current
- Delivered effective instruction to diverse student groups in various subjects.
- Maintained classroom discipline and a positive learning environment.
- Adapted to shifting schedules and diverse classroom dynamics, demonstrating strong self-management and organizational skills.
- Executed remote lesson plans independently, ensuring structured and productive classroom environment.
- Collaborated with teachers to understand lesson plans and student needs.
Closing Manager
Cash Saver
Tulsa, OK
12.2018 - 01.2020
- Resolved customer complaints and provided relevant information through in-person and phone interactions, enhancing customer satisfaction.
- Maintained accurate transaction reports and oversaw end-of-day operational checklists to ensure smooth operations.
- Trained and guided team members to adhere to company policies and execute shifts seamlessly.
Office Administration
Parks Distribution
Sacramento, CA
10.2011 - 04.2014
- Coordinated office activities and operations to ensure compliance with company policies, enhancing organizational effectiveness.
- Supervised administrative staff, delegated responsibilities, and tracked performance metrics to support team objectives.
- Managed inventory tracking and maintained stock of office supplies to ensure seamless operations and timely availability.
Education
High School Diploma -
Union High School
Tulsa, OK05-2008
Bachelor of Science - Pyschology
Oral Roberts University (ORU)
Tulsa, OK09-2026
Skills
- Chronic care management
- Care coordination
- Care plan execution
- Client relationship management
- Customer Support & Communication: Phone & Email Support, Client Relations, Conflict Resolution, Care Coordination, Professional Communication
- Dispute management
- Virtual Operations & Admin: Office administration
- Team collaboration
- Behavioral management
- Software & Tools: Software proficiency
- Relationship management
Personal Information
- Availability: Remote / Work-from-Home Candidate
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Certified Notary Public, Caregiver Certification, Food Handler Certification
Timeline
Substitute Teacher
Kelly Services / School District
08.2023 - Current
Medicaid Personal Care Assistant
Acumen Fiscal Agent
10.2020 - Current
Closing Manager
Cash Saver
12.2018 - 01.2020
Office Administration
Parks Distribution
10.2011 - 04.2014
High School Diploma -
Union High School
Bachelor of Science - Pyschology
Oral Roberts University (ORU)