Corneshia Tillman
Memphis,TN
Summary
Detail-oriented professional seeking Medical Office Professional role with years of experience in data management and medical administrative support. Proven track record in maintaining accurate records, scheduling, performing data entry tasks, prior authorizations and ensuring compliance with industry standards. Skilled in utilizing EMR systems. Adaptable, with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Billing Representative
Sutter Health
01.2025
- Facilitated billing and medical records processing, enhancing overall financial accuracy.
- Handle Explanation of Benefits (EOB) and Coordination of Benefits (COB) and manage financial transactions efficiently.
- Managed itemized billing and maintained accurate billing records, ensuring reliable financial tracking.
- Review claims to ensure accuracy and compliance with insurance policies, contributing to streamlined billing processes.
- Collect payments and process payments posting
- Utilized CRM, One Source, and EPIC software for managing patient data.
- Perform data entry and verify insurance information to maintain accurate and updated records.
- Medical coding and claims processing
- Performed tasks remotely, maintaining productivity and communication.
Surgery Coordinator
Vascular & Vein Institute Of The South
Germantown, TN
05.2024 - 01.2025
- Scheduled surgical procedures, optimizing the use of operating rooms and ensuring the availability of medical staff.
- Managed patient records in compliance with HIPAA regulations and oversaw the inventory of surgical supplies and equipment.
- Handled insurance verification and authorization processes, reducing patient billing issues and enhancing overall patient services.
Scheduling Coordinator
Baptist Otolaryngologist
Germantown, TN
05.2023 - 06.2024
- Coordinated surgical and examination schedules to ensure efficient and timely healthcare delivery.
- Managed patient communications, confirming details and securing prior authorizations for medical procedures.
- Maintained appointment adherence by implementing effective follow-up strategies with patients.
Medical Office Assistant
Regional One Health
Memphis, TN
10.2021 - 05.2023
- Managed patient communications by answering calls, scheduling appointments, and addressing voicemails promptly.
- Conducted insurance verification, processed authorizations for Veterans Affairs, and handled registration and referral operations effectively.
- Performed administrative tasks such as collecting copays, scanning, faxing, organizing paperwork, maintaining medical records, posting payments, and coding with ICD-10 in Cerner/Revenue Cycle software.
- Managed medical records using an electronic health record system.
Medical Records Clerk
St. Francis Hospital and Medical Center
Cordova, TN
03.2021 - 10.2021
- Coordinated reception and processing of medical records requests, ensuring accurate delivery to authorized parties while maintaining confidentiality.
- Managed medical records requests from healthcare providers and patients, facilitating efficient information flow.
- Delivered customer support by responding to inquiries and assisting clients in handling sensitive information.
- Organized and filed medical documents within electronic health record systems for streamlined access.
- Maintained patient confidentiality in compliance with HIPAA regulations, safeguarding sensitive data.
Medical Office Assistant
Pediatric Consultants
Cordova, TN
03.2018 - 09.2021
- Managed front-desk operations to ensure efficient patient reception and appointment scheduling.
- Maintained accurate patient records by preparing charts and updating demographic and insurance information.
- Handled financial transactions by collecting co-pays and facilitated communication by managing incoming calls.
- Managed patient records using electronic health record systems effectively and confidentially.
- Coordinated communication between medical personnel and patients to ensure clarity.
- Processed patient intake forms, ensuring accuracy and completeness for compliance.
- Assisted with referrals and prepared medical records for patients.
Data Entry
Conduit Global
Cordova, TN
08.2014 - 03.2018
- Resolved customer inquiries and account issues by providing precise billing information and effective solutions.
- Facilitated order placement and conducted troubleshooting for cellular devices and tablets to enhance user experience.
- Provided technical support, leading to improved customer satisfaction and efficient problem resolution.
Education
Diploma - Medical Office Professional, Medical Office Professional
Concorde Career College
Memphis, TNDiploma - Medical Office Assistant, Medical Office Assistant
National College of Business & Technology
Bartlett, TNHigh School Diploma - High School
Craigmont High School
Memphis, TNSkills
- Medical Office Administration
- Medical Records
- Customer Service
- Effective communication skills
- Decision-making
- Electronic health records
- Medical billing and coding
- HIPAA compliance
- Attention to detail
- Multitasking Abilities
- CRM
- Epic
- Adobe
- Microsoft Office
- Prior Authorizations
- Time management abilities
- Relationship builder
- Problem-solving
Timeline
Billing Representative
Sutter Health
01.2025
Surgery Coordinator
Vascular & Vein Institute Of The South
05.2024 - 01.2025
Scheduling Coordinator
Baptist Otolaryngologist
05.2023 - 06.2024
Medical Office Assistant
Regional One Health
10.2021 - 05.2023
Medical Records Clerk
St. Francis Hospital and Medical Center
03.2021 - 10.2021
Medical Office Assistant
Pediatric Consultants
03.2018 - 09.2021
Data Entry
Conduit Global
08.2014 - 03.2018
Diploma - Medical Office Professional, Medical Office Professional
Concorde Career College
Diploma - Medical Office Assistant, Medical Office Assistant
National College of Business & Technology
High School Diploma - High School
Craigmont High School