Erica Solis
Dallas,TX
Summary
To obtain a position with a well-established organization that will lead to a lasting relationship, which will enable me to use my strong administrative skills.
Overview
17
17
years of professional experience
Work History
Billing Representative
Texas Sports Medicine and Orthopaedic Group
05.2024 - Current
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Received incoming information and entered into database system.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Generated monthly billing and posting reports for management review.
Front Desk Medical Receptionist
Dermatology And Skin Surgery Center
08.2023 - 05.2024
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Attendance Clerk
Life Schools
01.2023 - 08.2023
- Teams software
- Nutri Kids software
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Called parents and guardians to inquire about late or truant students.
- Input daily attendance information into office database for the school.
- Processed and scanned files into electronic databases.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Retrieved and disseminated information from computer databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Checked records for accuracy and completeness, and corrected errors.
Customer Resource Coordinator
Navco
07.2021 - 12.2022
- Schedule technicians to call
- Update customers on ETA’s or status updates
- Dispatching
- Part ordering
- Creating quotes
- CRM
- Work Market
Registration Coordinator
Methodist Health System
01.2018 - 05.2020
- Perform patient registration by collecting patient’s demographics and insurance information
- Schedules, confirms, and verifies patient appointments
- Generate daily payment reports and verify cash drawer
- Scan, import, and update all patient related information utilizing electronic health record system
Physician Office Representative I
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
- Perform patient registration by collecting patient’s demographics and insurance information
- Scan, import, and update all patient related information utilizing electronic health record system
- Schedules, confirms, and verifies patient appointments
- Receives and directs phone calls, patients, and other visitors in accordance with company policies
- Intercept and distribute deliveries to their appropriate locations
- Generate daily payment reports and verify cash drawer
- Complete Lab and diagnostic testing requisitions
Medical Records Clerk
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
- Received and verified discharged patient records
- Processed and filed loose reports, Labs, Radiology reports and other documentation
- Processed, retrieved and re-filed routine requests for other departments and other requested reviews
- Assigned medical records to appropriate locations using the automated tracking system
- Prepared charts for scanning
- Processed release of information coverage for requests as needed
Education
GED -
GED
Dallas, Tx01.2017
Medical Office Assistant - undefined
PCI Health Training Center
Dallas, Texas01.2008
Skills
- Medical Records
- Appointment Scheduling
- Multiline Operator
- Patient Registration
- Insurance Verification/Pre-Certifications
- Payment Collection/Posting
- Copying/Filing/Scanning
- Day-End Close
- Outlook
- Medical office administration
- Collections
- Account management
- Account monitoring
- Payment processing
Timeline
Billing Representative
Texas Sports Medicine and Orthopaedic Group
05.2024 - Current
Front Desk Medical Receptionist
Dermatology And Skin Surgery Center
08.2023 - 05.2024
Attendance Clerk
Life Schools
01.2023 - 08.2023
Customer Resource Coordinator
Navco
07.2021 - 12.2022
Registration Coordinator
Methodist Health System
01.2018 - 05.2020
Physician Office Representative I
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
Medical Records Clerk
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
Medical Office Assistant - undefined
PCI Health Training Center
GED -
GED
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