Erica Solis
Dallas,TX
Summary
To obtain a position with a well-established organization that will lead to a lasting relationship, which will enable me to use my strong administrative skills.
Overview
17
17
years of professional experience
Work History
Billing Representative
Texas Sports Medicine and Orthopaedic Group
Dallas, TX
05.2024 - Current
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Received incoming information and entered into database system.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Generated monthly billing and posting reports for management review.
Front Desk Medical Receptionist
Dermatology And Skin Surgery Center
Waxahachie
08.2023 - 05.2024
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Attendance Clerk
Life Schools
01.2023 - 08.2023
- Teams software
- Nutri Kids software
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Called parents and guardians to inquire about late or truant students.
- Input daily attendance information into office database for the school.
- Processed and scanned files into electronic databases.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Retrieved and disseminated information from computer databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Checked records for accuracy and completeness, and corrected errors.
Customer Resource Coordinator
Navco
07.2021 - 12.2022
- Schedule technicians to call
- Update customers on ETA’s or status updates
- Dispatching
- Part ordering
- Creating quotes
- CRM
- Work Market
Registration Coordinator
Methodist Health System
01.2018 - 05.2020
- Perform patient registration by collecting patient’s demographics and insurance information
- Schedules, confirms, and verifies patient appointments
- Generate daily payment reports and verify cash drawer
- Scan, import, and update all patient related information utilizing electronic health record system
Physician Office Representative I
Health Texas Provider Network (Cancer Institute of Dallas)
Duncanville, TX
01.2008 - 06.2016
- Perform patient registration by collecting patient’s demographics and insurance information
- Scan, import, and update all patient related information utilizing electronic health record system
- Schedules, confirms, and verifies patient appointments
- Receives and directs phone calls, patients, and other visitors in accordance with company policies
- Intercept and distribute deliveries to their appropriate locations
- Generate daily payment reports and verify cash drawer
- Complete Lab and diagnostic testing requisitions
Medical Records Clerk
Health Texas Provider Network (Cancer Institute of Dallas)
Duncanville, TX
01.2008 - 06.2016
- Received and verified discharged patient records
- Processed and filed loose reports, Labs, Radiology reports and other documentation
- Processed, retrieved and re-filed routine requests for other departments and other requested reviews
- Assigned medical records to appropriate locations using the automated tracking system
- Prepared charts for scanning
- Processed release of information coverage for requests as needed
Education
GED -
GED
Dallas, Tx01.2017
Medical Office Assistant - undefined
PCI Health Training Center
Dallas, Texas01.2008
Skills
- Medical Records
- Appointment Scheduling
- Multiline Operator
- Patient Registration
- Insurance Verification/Pre-Certifications
- Payment Collection/Posting
- Copying/Filing/Scanning
- Day-End Close
- Outlook
- Medical office administration
- Collections
- Account management
- Account monitoring
- Payment processing
Timeline
Billing Representative
Texas Sports Medicine and Orthopaedic Group
05.2024 - Current
Front Desk Medical Receptionist
Dermatology And Skin Surgery Center
08.2023 - 05.2024
Attendance Clerk
Life Schools
01.2023 - 08.2023
Customer Resource Coordinator
Navco
07.2021 - 12.2022
Registration Coordinator
Methodist Health System
01.2018 - 05.2020
Physician Office Representative I
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
Medical Records Clerk
Health Texas Provider Network (Cancer Institute of Dallas)
01.2008 - 06.2016
Medical Office Assistant - undefined
PCI Health Training Center
GED -
GED