Brenisha Jones
Picayune,MS
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Billing Representative
Continuum Global Solutions
Picayune, MS
12.2021 - Current
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Assessed accounts for payment status and reached out to customers.
- Performed quality assurance evaluations of processes and previous bills.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Reviewed and solved account and billing discrepancies.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Returns Specialist
Zera Jewels
Slidell, LA
04.2020 - 12.2021
- Increased productivity through streamlined processes and system efficiency.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Medical Administrative Assistant
West Jefferson Medical Center
Marrero, LA
10.2018 - 04.2019
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Coordinated customer service, patient scheduling and billing.
- Completed billing and coding duties to handle submitted claims.
- Converted paper charts into digital files and uploaded to EMR system.
Home Care Provider
Parent Of Child
New Orleans, LA
12.2016 - 10.2018
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Drove children to dance, cheer and sports practices.
Data Entry Clerk
Eustis Engineering
Metairie, LA
12.2015 - 12.2016
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Added documents to file records and created new records to support filing needs.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL03.2020
No Degree - Medical Assisting
Unitech Training Academy - Lafayette
Lafayette, LA09.2015
Skills
- Billing Dispute Resolution
- Records Organization and Review
- Claim Processing
- Fiscal Reporting
- Electronic Health Records Systems
- EMR Systems
- Medical Billing and Collections
- Payment Collection
- Data Entry
- Coding Proficiency
- Customer Engagement
- Microsoft Office
- Customer Relations Skills
- Insurance Confirmation
- Medical Records Management
- Billing Data Verification
- 10-Key Data Entry
- Correct Errors
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou
Timeline
Billing Representative
Continuum Global Solutions
12.2021 - Current
Returns Specialist
Zera Jewels
04.2020 - 12.2021
Medical Administrative Assistant
West Jefferson Medical Center
10.2018 - 04.2019
Home Care Provider
Parent Of Child
12.2016 - 10.2018
Data Entry Clerk
Eustis Engineering
12.2015 - 12.2016
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
No Degree - Medical Assisting
Unitech Training Academy - Lafayette
Similar Profiles
Nancy W. DahlbergNancy W. Dahlberg
Vice President, Human Resources at Continuum Global SolutionsVice President, Human Resources at Continuum Global Solutions
Karen RamosKaren Ramos
Remote Bilingual Customer Service Representative at Continuum Global SolutionsRemote Bilingual Customer Service Representative at Continuum Global Solutions
Edwin BarezEdwin Barez
Customer Service Representative - Call Center at Continuum Global Solutions - NYC311Customer Service Representative - Call Center at Continuum Global Solutions - NYC311
Traci EdwardsTraci Edwards
CSR, Account Solutions Rep, Assistance Line CSR at Continuum Global SolutionsCSR, Account Solutions Rep, Assistance Line CSR at Continuum Global Solutions
Chris DavisChris Davis
Technician at D&D ConstructionTechnician at D&D Construction