Cornisha Skipper
Miami
Summary
Detail-oriented professional with extensive experience in customer service and cash management. Adept at enhancing transaction accuracy and training staff, ready to leverage skills to support operational excellence and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Toll Collector
Port Of Miami
Miami, FL
05.2018 - Current
- Collected tolls efficiently while ensuring accurate transactions and customer service.
- Managed cash handling procedures, maintaining accountability and reducing discrepancies.
- Operated electronic toll collection systems, enhancing transaction speed and accuracy.
- Provided assistance to patrons regarding toll payment processes and routes.
- Trained new staff on operational protocols and customer interaction standards.
Front End Associate
Publix
Miami, FL
11.2015 - 11.2019
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and timely customer service.
- Maintained cleanliness and organization of store displays, promoting a welcoming environment.
- Collaborated with team members to restock shelves promptly, improving product availability.
Cashier Team Lead
Ross Dress for Less
Miami, FL
04.2014 - 06.2016
- Supervised cashier team, ensuring compliance with company policies and operational standards.
- Trained new staff on cash handling procedures and customer service excellence.
- Implemented inventory management processes to enhance stock accuracy and availability.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
Education
High School Diploma -
Miami SouthRidge Sr. High
Miami, FL06.2013
Skills
- Multitasking proficiency
- Dependability
- Money handling
- Interpersonal communication skills
- Organized and detail oriented
- Records management
- Basic accounting
- Excellent communication skills
- Teamwork and collaboration
- Customer service
Accomplishments
- Customer Relations - Achieved the highest ratings for customer satisfaction across the entire company.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
English
Full Professional
Timeline
Toll Collector
Port Of Miami
05.2018 - Current
Front End Associate
Publix
11.2015 - 11.2019
Cashier Team Lead
Ross Dress for Less
04.2014 - 06.2016
High School Diploma -
Miami SouthRidge Sr. High