Shift Leader/Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
7
7
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
06.2019 - 04.2024
Trained new team members on procedures, safety protocols, and customer service standards.
Supervised daily operations, ensuring efficient workflow and optimal staff performance.
Manager Assistant
Amazon Wearhouse
04.2024 - 02.2025
Mentored junior staff, fostering skill development and improving team performance.
Streamlined operational workflows to enhance overall efficiency in warehouse processes.
Team Member
Call Center
04.2025 - 01.2026
Delivered exceptional customer service by effectively addressing inquiries and resolving issues.
Collaborated with team members to streamline call handling processes and enhance productivity.