Baking
Traveling
Mission Trips
Corrie Heinz
Clarks Hill, South Carolina,South Carolina
Summary
Dynamic barista with a proven track record at Sheila's Baking Company, excelling in crafting high-quality beverages and delivering exceptional customer service. A team player with strong time management skills, I effectively trained new staff and optimized inventory, fostering a welcoming atmosphere that enhanced customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Sheila's Baking Company
02.2022 - Current
- Crafted high-quality beverages following established recipes and standards.
- Provided exceptional customer service, enhancing overall guest experience.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Operated espresso machines and other equipment with precision and care.
- Collaborated with team members to streamline service during peak hours for improved efficiency.
- Resolved customer complaints promptly, fostering a positive environment and repeat business.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier
Sheila's Baking Company
02.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of menu items to assist customers with product selection.
- Managed cash register, ensuring balanced drawers at beginning and end of shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
Barista
Books and Beans
03.2023 - 05.2025
- Assisted in training new baristas on beverage preparation techniques and customer interaction.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Science - Nursing
Anderson University
Anderson, SC05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
- Excellent memory
- POS systems
- Menu memorization
- Coffee machinery
- Coffee expertise
- Product upselling
Certification
CPR Certified
BLS Certified
Interests
Timeline
Barista
Books and Beans
03.2023 - 05.2025
Barista
Sheila's Baking Company
02.2022 - Current
Cashier
Sheila's Baking Company
02.2022 - Current
Bachelor of Science - Nursing
Anderson University