Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Hi, I’m

Corrie Icenhour

Samson,AL
Corrie Icenhour

Summary

Dedicated healthcare professional with extensive experience as a Medical Transcriptionist, Medical Billing Authorization Specialist, and Benefit Verification Specialist. Proven expertise in proofreading documents, demonstrating exceptional attention to detail and a steadfast commitment to quality and accuracy. Strong communication skills complemented by a solid understanding of medical terminology and proficient typing abilities. Currently pursuing a Certificate in Medical Billing and Coding, having recently completed coursework in Fundamentals of Human Anatomy and Physiology and Basic Medical Terminology. Authorized to work in the US for any employer.

Overview

7
years of professional experience
1
Certification

Work History

Cardinal Healthcare Solutions

Reimbursement Coordinator
08.2025 - Current

Job overview

  • I was recently hired at Cardinal Health and I will be talking on the phone with patients and helping them with any possible copay assistance they may be eligible for. I start training on September 8th. I will be sure to update this description as I progress with my training and get on the floor. This position is a contracted position that is supposed to end in February 2026, and there is no guarantee that any of us will be hired permanently, so I am looking for something permanent.
  • Remote

Medicaid

Personal In-Home Caregiver
02.2025 - Current

Job overview

  • I take care of all of her financial needs. I help her get in and out of shower, remind her to take her medicines, clean the house, run errands for her, cook all the meals, and transport her to her doctors appointments.

Surgery Center South

Insurance Billing Specialist
07.2024 - 02.2025

Job overview

  • -Entering diagnosis, CPT (procedure) codes in HST Anesthesia under coding/charge entry accounts.
  • -Checking charges/balances in HST Pathways, and taking payments over the phone through CardX.
  • -Using Clariti to check insurance on patient cases to insure it is current/active.
  • -Checking the Provider currency log report daily to determine the modifier for each anesthesia case.
  • -Keying the correct payer codes for that specific type of insurance.

MSN Healthcare Solutions

Medical Billing Specialist
04.2024 - 07.2024

Job overview

Suburban Hematology Oncology Associates

Verification Specialist
02.2022 - 04.2024

Job overview

  • Searching patients insurance on the appropriate payer website to verify their benefits to be seen at our office. Making changes to any insurance/benefits such as effective dates, term dates, payer changes, needed referrals/authorizations in regard to their Deductible, OOP, OPS, OV, Labs, etc. I then update the patients medical record in the EMR so, there is no lapse in their care. I have also handled COB issues. I am currently training the newest member to our verification team.

AmerisourceBergen

Benefits Verification Specialist
11.2020 - 02.2021

Job overview

  • Reaching out to payers to verify Pt insurance, and to get Pt benefits.
  • Entering updated information in to Patient Plus system.
  • Choosing the correct Benefit Investigation outcomes for a certain record.

Lincare

Billing Authorization Specialist
11.2018 - 10.2019

Job overview

  • Managed all data entry to ensure all medical and personal information was entered correctly.
  • Utilized Concentrix and AS/400 to manage information and verify insurance.
  • Reviewed all information and ensured all insurance information was accurate and active.
  • Managed all incoming calls to assist customers with any questions regarding orders and transfer calls to other departments based on customer needs.

Education

Ultimate Medical Academy
Tampa

Medical Billing and Coding (Certificate)
09.2025

University Overview

Remote

Dekalb Technical College
Covington, GA

General (GED)
12.2010

University Overview

Skills

  • EMR Systems
  • Office experience
  • Calendar Management
  • Senior care
  • Anatomy knowledge
  • Data Entery
  • Microsoft Office
  • ICD-10
  • Accounts receivable
  • Cash register
  • English
  • Microsoft Access
  • Microsoft Excel
  • Medical Transcription
  • Medical Terminology
  • Anatomy and Physiology
  • Policy Compliance
  • Typing 60WPM
  • HIPAA/Patient Confidentiality
  • Listening and deciphering dictations
  • Data Entry Microsoft Office Suite (Word, PowerPoint, Excel)
  • Customer service
  • Customer support
  • Medical billing
  • Phone etiquette
  • ICD-9
  • Home health
  • Windows
  • Clerical experience
  • Documentation review
  • Driving
  • Transcription
  • Phone Etiquette
  • Salesforce
  • IOS
  • HIPAA
  • Google Docs
  • Revenue cycle management
  • Accounting
  • Microsoft Publisher
  • Mac OS
  • CPT coding
  • Cleaning
  • Patient care
  • Load & unload
  • Medical terminology
  • Data Entry (8 years)
  • Filing
  • Managed care
  • Computer literacy
  • Medical Billing
  • Childcare
  • Home care
  • Customer Service (10 years)
  • Math
  • Microsoft Word
  • Medical Scheduling
  • Computer skills
  • Research
  • AP style
  • Tax experience
  • Hospital experience
  • CPT Coding
  • Insurance Verification
  • Communication skills
  • Medicare
  • Personal Assistant Experience
  • Search engines
  • Patient monitoring
  • Basic math
  • Insurance verification
  • Epic
  • Caregiving
  • Data collection
  • Medical coding
  • Medical Records
  • Adobe Acrobat
  • Courier
  • Route driving
  • DME
  • Sales
  • Medical Coding
  • Medication administration
  • EMR systems
  • Mobile applications
  • Administrative Experience
  • Cash handling
  • Organizational skills
  • Physiology knowledge
  • Software troubleshooting
  • Medical Office Experience
  • Front desk
  • Meal preparation
  • Typing
  • Care plans
  • Medical records
  • Medical office experience
  • HCPCS

Accomplishments

Accomplishments
  • Achieving 98% accuracy in processing medical claims and ensuring timely revenue cycle.
  • Reducing claim denials within the first year by identifying frequent issues behind rejections.
  • Implementing my coding training program, and reduced coding related errors by 20%.
  • Mastering multiple medical billing software including fusion, saleforce, Epic, and more.

Certification

  • CPR Certification
  • Driver's License
  • Non-CDL Class C
  • CPR

Languages

English
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Cooking
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things
  • DIY and Home Improvement
  • Avid Reader
  • Astrology
  • Personal Development and Self-Improvement

Timeline

Reimbursement Coordinator
Cardinal Healthcare Solutions
08.2025 - Current
Personal In-Home Caregiver
Medicaid
02.2025 - Current
Insurance Billing Specialist
Surgery Center South
07.2024 - 02.2025
Medical Billing Specialist
MSN Healthcare Solutions
04.2024 - 07.2024
Verification Specialist
Suburban Hematology Oncology Associates
02.2022 - 04.2024
Benefits Verification Specialist
AmerisourceBergen
11.2020 - 02.2021
Billing Authorization Specialist
Lincare
11.2018 - 10.2019
Dekalb Technical College
General (GED)
Ultimate Medical Academy
Medical Billing and Coding (Certificate)