Open To Work
CORRIE ICENHOUR
Samson,AL
Work Preference
Summary
Detail-oriented and highly reliable healthcare administrative professional with extensive experience in medical billing, benefits verification, insurance authorization, and revenue cycle support across remote and on-site healthcare environments. Recognized for exceptional accuracy, strong analytical skills, and the ability to manage complex insurance workflows while maintaining compliance with payer requirements and HIPAA regulations. Demonstrated expertise in ICD-10, CPT, and HCPCS coding, EMR navigation, and multi-system billing environments. Known for clear communication with patients, providers, and payers, as well as the ability to train and support team members. Currently completing a Medical Billing and Coding Certificate with advanced coursework in medical terminology, anatomy, and physiology, and well suited for fully remote healthcare billing, authorization, or revenue cycle roles.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Personal In-Home Caregiver
Medicaid
Samson, AL
02.2025 - Current
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management, promoting adherence to prescribed treatment plans.
- Developed and implemented individualized care plans based on client needs and preferences.
- Coordinated transportation for medical appointments, enhancing access to healthcare services.
Case Manager
Cardinal Healthcare Solutions
08.2025 - 02.2026
- Monitored client progress, adjusting strategies to meet evolving needs effectively.
- Led case reviews, ensuring adherence to healthcare regulations and best practices.
- Enhanced workflow efficiency by implementing streamlined documentation processes.
- Facilitated communication between clients, families, and healthcare providers to ensure continuity of care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Insurance Billing Specialist
Surgery Center South
Dothan, AL
07.2024 - 02.2025
- Processed insurance claims for surgical procedures, ensuring compliance with billing regulations.
- Verified patient insurance information to prevent discrepancies and delays in billing.
- Coordinated with healthcare providers to resolve billing inquiries and disputes efficiently.
- Utilized electronic medical record (EMR) systems to maintain accurate patient billing records.
- Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
- Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
- Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
Verification Specialist
Suburban Hematology Oncology Associates
Lawrenceville, GA
02.2022 - 06.2024
- Reviewed patient documentation for accuracy and compliance with regulatory standards.
- Coordinated verification processes for insurance claims and patient eligibility.
- Collaborated with clinical staff to resolve discrepancies in patient information.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
Benefits Verification Specialist
AmerisourceBergen
Covington, GA
11.2020 - 02.2021
- Conducted benefits verification to ensure patient eligibility and coverage accuracy
- Collaborated with healthcare providers to obtain necessary documentation for claims processing
- Utilized electronic health record systems for efficient data retrieval and input
- Streamlined communication processes between patients and insurance companies
- Resolved discrepancies in benefit information, enhancing overall service quality
Education
Medical Billing and Coding Certificate - Medical Technology
Ultimate Medical Academy
Tampa, FL11-2027
GED -
Dekalb Technical College
Covington, GA12-2010
Skills
- Compassionate caregiving
- Problem-solving
- Organization and multitasking
- Conflict resolution
- Email and telephone etiquette
- Documentation proficiency
- Data entry and analysis
- Records management
- Housekeeping duties
- Patient care
- Client documentation
- Medical billing software proficiency
- ICD-10 knowledge
- HCPCS coding
- HIPAA compliance
- Claim submission
- Insurance verification
- Denial management
- Patient confidentiality
- Time management
- Multitasking
Certification
- CPR Certification
- Driver’s License – Non-CDL Class C
LANGUAGES
English
Timeline
Case Manager
Cardinal Healthcare Solutions
08.2025 - 02.2026
Personal In-Home Caregiver
Medicaid
02.2025 - Current
Insurance Billing Specialist
Surgery Center South
07.2024 - 02.2025
Verification Specialist
Suburban Hematology Oncology Associates
02.2022 - 06.2024
Benefits Verification Specialist
AmerisourceBergen
11.2020 - 02.2021
Medical Billing and Coding Certificate - Medical Technology
Ultimate Medical Academy
GED -
Dekalb Technical College
ADDITIONAL INFORMATION
Interests include innovation, reading, personal development, volunteering, sketching and drawing, cooking, DIY and home improvement projects, and continued learning in technology and healthcare education.