Gladys Nalwadda
Canoga Park,CA
Summary
Experienced Health Care Coordinator with Sisters of Saint Louis, skilled in compassionate caregiving and emotional support. Enhanced resident care by streamlining processes and advocating for needs.
Proficient in dementia care and personal hygiene assistance, ensuring quality, individualized care for all residents.
Compassionate care professional with strong track record in providing personalized in-home support. Skilled in assisting with daily activities, medication management, and emotional well-being. Reliable team player, adaptable to evolving care needs, and focused on achieving positive outcomes for clients.
Overview
15
15
years of professional experience
Work History
Personal In-Home Caregiver
Doctor Richard Swatt.
Beverly Hills
04.2023 - 06.2023
- Provided compassionate personal care to enhance daily living for clients.
- Assisted with medication management and monitored health conditions effectively.
- provided comfort care towards her end of life.
Health Care Coordinator
Sisters of Saint Louis
Woodland Hills, CA
11.2008 - 06.2021
- Coordinated health and wellness care services, ensuring timely access to healthcare resources and doctor appointments
- Developed and implemented efficient scheduling systems for caregivers and care plans for residents to ensure quality individualized care.
- Managed residents records,scheduled doctor appointments and transportation to and from various appointments.
- Made sure all medications were refilled and taken as prescribed.
- Communicated with insurance companies and negotiated to secure payment for medical treatment.
- Made sure all the advanced care documents,medical records were updated and readily available in case of any emergencies.
- Recorded and tracked residents vital signs.
- Streamlined communication processes between the administration,residents and care providers. Those from within and the occasional ones like the physical therapists.
- Led training sessions / orientation for new staff on best practices in resident care and support services.
- Assessed workflow inefficiencies, proposing solutions that improved operational processes within the department
- Facilitated interdisciplinary meetings to discuss resident care plans, promoting individualized care.
- Offered support and assisted residents with struggles or questions concerning treatment, potential outcomes and prognosis.
- Maintained detailed records of medical supplies and pharmacy supplies.
- Ensured continued care and attending meetings of the Clients in hospital or any other skilled care facility.
- Advocated for resident needs during interdisciplinary team meetings, ensuring their voices were heard in the decision-making process.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations. Making sure that all emergency kits were updated.
- Ensuring that all staff respected the faith and belief of the residents as they were a special group of catholic nuns.
Education
High School Diploma -
Trinity College Nabbingo
UgandaHigh School Diploma -
Mulago School of Nursing
UgandaSkills
- Compassionate caregiving
- Dementia care
- Personal hygiene assistance
- Emotional support
- Restorative care, exercises,walking
Timeline
Personal In-Home Caregiver
Doctor Richard Swatt.
04.2023 - 06.2023
Health Care Coordinator
Sisters of Saint Louis
11.2008 - 06.2021
High School Diploma -
Trinity College Nabbingo
High School Diploma -
Mulago School of Nursing