Healthcare professional prepared to excel in pivotal leadership role. Proven history of enhancing patient care through strategic planning and effective team management. Known for fostering collaborative team environments and adapting to ever-evolving healthcare needs. Expertise in clinical operations and regulatory compliance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chief Nursing Officer
Ohio State University Medical Center
05.2022 - Current
Company Overview: The James Comprehensive Cancer Center Columbus, Ohio
Articulate the vision and strategic direction for the delivery of patient care and the discipline of Nursing across all patient care setting and its clinical affiliates.
Collaborate with health system leaders to deliver excellent patient care while using strategy and operations to effectuate change, determine growth priorities, and market expansion.
Oversight of nursing professional practice and ensuring the model of care is safe, effective, and efficient.
Leading the organization to advance Patient Safety and Quality outcomes through the performance improvement, program management, and business operations.
Led the organization to achieving 3rd Magnet designation.
Reduced turnover from 17% to 8% FY 23-24.
Led nurse leader development program for nurse managers and directors.
Achieved top decile performance in Patient Experience and received Press Ganey Guardian of Excellence Award.
Participated in the opening of new ambulatory pavilion totaling 385,000 sq ft.
Planning for activating additional 150 inpatients beds bringing total inpatient bed capacity to 500.
Operationalized Observation unit and a forensic care unit within the James CCC.
The James Comprehensive Cancer Center Columbus, Ohio
Collaborated with multidisciplinary teams to optimize resource allocation and improve patient outcomes.
Mentored nursing leadership, fostering professional growth and enhancing team performance.
Analyzed patient care metrics to drive continuous improvement in clinical services delivery.
Spearheaded staff training programs focused on evidence-based practices and safety protocols.
Advocated for nursing staff needs, ensuring adequate support, resources, and professional development opportunities.
Developed strategic plans for nursing services, aligning with organizational goals and objectives.
Led recruitment efforts to attract top talent in nursing professionals, maintaining high standards for excellence in patient care delivery.
Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
Vice President of Patient Care Services and Chief Nursing Officer
UChicago Medicine Ingalls Memorial
02.2018 - 04.2022
Senior healthcare executive responsible for ensuring optimal outcomes in clinical quality, service excellence, employee engagement, and financial effectiveness.
Cultivated collegial relationships with the medical staff that further the mission, vision and goals of the organization and system, and cultivates a 'best of class' clinical practice environment Quality.
Served as the Hospital Incident Commander for the Covid-19 pandemic.
Led and operationalized covid units, 4 point of care testing centers, and the vaccine clinic.
Planned and operationalized Shared Governance Structure throughout nursing department.
Implemented Learning Boards and Executive Patient Safety Rounds.
Led the startup of Intensive Care Provider Program.
Reduced Harm events by 42% from FY 19 to FY 21.
Reduced LWOBS in ED from 4% to
Reduced Hospital Acquired Infections by 75% with CAUTI, SSI, and C.Diff resulting in the greatest improvements Fiscal Year to date.
Senior leader on union negotiations and successfully concluded negotiations with low impact economic package and avoided work stoppage.
Oversaw pharmacy utilization and formulary project resulting in >$1,000,000 savings.
Collaborated with Chairman of Pediatrics to implement Neonatal Nurse Practitioner provider model resulting $1,000,000 savings.
Received approval and executed on plan to increase nursing wages by $4 million by end of FY 19 resulting in a 10% decrease in nursing turnover.
Leading effort to implement Limb Salvage Program.
Partnering with system leaders to execute on Southside collaborative strategy to provide Maternal and Child services to the Southside of Chicago through augmenting services locally.
Transformed departmental operations through aggressive process overhaul and attention to quality.
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Spearheaded strategic initiatives to enhance patient care and operational efficiencies across multiple departments.
Directed cross-functional teams to implement evidence-based practices and improve clinical outcomes.
Oversaw budgeting processes, ensuring alignment with organizational goals and resource optimization.
Executive Director Adult Inpatient Services
UChicago Medicine
07.2015 - 02.2018
Directed and led clinical practice, operations, and quality and safety initiatives across all inpatient areas.
Monitored patient, clinical, and financial outcomes and aligned Adult Inpatient Services and with the broader Patient Care Services vision and strategic plan.
Established and maintained a broad network of executive and peer leaders to execute on organizational operating and strategic plans.
Achieved Tier 1 Employee Engagement results for direct reporting leadership team and moved department from Tier 3 to Tier 2 for Adult Inpatient overall in 2017.
A member of the Executive Team which achieved Magnet Recognition in 2018.
Achieved patient experience goal, measured by Overall Rating of Care at 92.1.
Supported 2366 nurses to attend and participate in 701 Lean Process Improvement Events over 5 years.
Implemented Get Well Network Interactive Patient Care Modules, Whiteboard and Pain Pathway, and Patient Itinerary.
Passed Joint Commission Survey with minimal findings.
Implemented LEAN principles such as MDI and MESS throughout Adult Inpatient areas.
Planned operations for Trauma Service Activation, May 2018.
Led the successful design, migration, activation, and operations of 240 additional inpatient acute care beds culminating in increasing licensed beds by 157 total beds.
Co-lead the Interactive Patient Care Strategic Objective.
Established Orth-Cross Functional team.
Interim Executive Director
UChicago Medicine
01.2015 - 10.2015
Responsible for the overall strategic leadership, execution of vision, direction and management of the administrative, financial, clinical operations and activities of the medical center's cancer operations.
Developed a direct partnership with the Physician-in-Chief of Cancer Services and together, collaborated with the VPs, Medical Directors, clinical providers, and others on the multidisciplinary team to develop and implement long-term operational and strategic initiatives.
Led interdisciplinary workgroup in redefining oncology nursing care model.
Participated in the successful achievement of QOPI certification.
Served as a member of the oncology value-based payment work group.
Commenced planning for Cancer Survivorship Program.
Contributed to the creation of a service line financial model.
Facilitated disease specific strategic planning work groups.
Collaborated with operational leaders on the design and build of renovated IV Therapy suite and new Center for Supportive Oncology.
Director Cancer Medicine Services
UChicago Medicine
12.2010 - 07.2015
Oversaw operations and nursing practice for cancer and medicine inpatient units.
Collaborated with Stem Cell Transplant Medical Director to activate Outpatient Stem Transplant Unit.
Service and Engagement.
Implemented Vocera iPad leader rounding.
Served as the Operations Chief and Co-Chair for PCS Workforce Disruption Planning.
Led PCS Strategic plan for Quality and Safety Growth.
Participated in activation and migration of new bed tower.
Integrated proactive discharge planning process and drove discharge time organizational low of 40% discharges by 2pm.
Designed and Developed nurse scheduling, staffing and acuity system.
Patient Care Manager
UChicago Medicine
02.2005 - 11.2010
Expanded areas of responsibility below to include a nineteen bed Stem Cell Transplant unit and the management of an additional 40 FTEs.
Worked with supervisory medical staff to review cases and improve care.
Led and motivated 50 employees through supervision, training and coaching to expand core skills in cardiac monitoring of patients.
Demonstrated a focus on clearly communicated vision and engaged nursing and ancillary staff with other health care disciplines to achieve that vision.
Identified and developed talent and embraced continuous learning for the unit.
Staff Nurse
UChicago Medicine
07.2003 - 02.2005
Responsible for implementing the daily plan of care for a patient assignment consisting of four to five patients on a medical oncology unit.
Coordinated patient care with ancillary departments to help achieve positive patient outcomes.
Assumed both charge nurse and preceptor duties.
Addressed rapid response and code situations by strategically organizing and delegating tasks.
Imparted medical, operational, and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
Certified Professional Patient Safety (CPPS), 2027
Accomplishments
Medland, J. and Steinhauer, C. (2009). Power Up Your Leadership Capability with the Coaching Alliance. Nursing Management, pp. 7-10
The Art and Science of Connection: The Leadership Imperative, OHA Annual Meeting 2024
Nominee for Nursing Excellence in a Leadership Role; 2006, 2008, and 2011
Panelist The Healthcare Management Academy 2025 Spring CNE Forum: Health System Executive Priorities and Decision Drivers
Panelist Vizient Cancer Strategic Network: Optimizing Oncology Access from First Contact to First Consult
University of Chicago Mobile App Challenge 2013 Top 10 Finalist
Activities
Alliance of Dedicate Cancer Centers CNO Forum
American Cancer Society Making Strides of Columbus, Executive Committee Member 2022 & 2023
American College of Surgeons: Commission on Cancer, Taskforce Oncology Nursing Credentials Standard 4.2
American Organization of Nurse Executives, Member
AONL Advocacy Day Washington D.C. 2019
AONL Annual Meeting Planning Committee Member 2018 & 2019
AONL 2012 Editorial Board for Nurse Leader
ANA-Ohio Member and Board of Directors- Direct at Large 2023-2025
Central Ohio Organization Nurse Leaders, Member
Ohio Organization Nurse Leaders, Member
OONL Engagement Committee, Member 2024
Sigma Theta Tau, Member
Lewis University Advisory Board 2018-2020
Vizient Cancer Advisory Group 2023-present
Leadership Development Programs
The Healthcare Management Academy GE Nurse Executive Fellow, 2026, The Healthcare Management Academy in partnership with GE HealthCare developed the Academy Fellows Program to provide leadership development for executives. The goal of the program is to provide experiential learning around real world healthcare issues to train the next generation of senior executives, C-suite positions, and healthcare system leaders.
University of Pennsylvania Wharton Nurse Leader Program, 2013-10-01, The Wharton Nurse Leaders Program is a leadership development program geared at nurse leaders who desire upward mobility in their organizations. The content of the program focuses on strategic execution, identification of stakeholders, influencing stakeholder behavior, developing critical analytical skills, managing teams, and enhancing knowledge and ability to communicate fiscal needs.
AONL Nurse Manager Fellow, 2011-01-01 to 2011-12-31, The American Organization of Nurse Executives Nurse Manager Fellowship is an intensive yearlong professional development program designed to provide a challenging learning environment for nurse leaders. The fellowship incorporates the Nurse Manager Learning Domain Framework. Program faculty includes renowned nurse leaders and experts in nursing leadership.
Hobbies and Interests
Kankakee River Hunting Retriever Club
Yoga
Cycling/Spin
Hiking
Timeline
Chief Nursing Officer
Ohio State University Medical Center
05.2022 - Current
Vice President of Patient Care Services and Chief Nursing Officer