Corrina Gumphrey
Saint Paul,USA
Summary
Hard-working professional with experience facilitating structured programming, recreation, and group activities in supportive environments. Brings strong interpersonal skills, adaptability, and a person-focused background to promote engagement and quality of life.
Overview
9
9
years of professional experience
Work History
Transit Systems Administrator
MVTA
Eagan, Minnesota
06.2025 - Current
- Coordinate daily operations and real time decision-making while supporting riders and staff.
- Communicate clearly and patiently with the public, addressing questions, resolving issues, and providing real time service updates.
- Maintain accurate records and adapt quickly to changing needs and priorities.
Dispatch Supervisor
Hamline University
Saint Paul, MN
02.2022 - 12.2025
- Coordinated scheduling and daily support for a large team in a fast-paced, people-centered environment.
- Monitored systems to ensure timely response and maintain a safe, supportive setting.
- Developed training and onboarding materials and assisted with event and program coordination.
Security Dispatcher
Allina Health
Saint Paul, MN
07.2020 - 02.2025
- Communicate compassionately with callers during stressful situations.
- Coordinate staff response and document incidents accurately.
- Support patients, visitors, and staff while maintaining professionalism and confidentiality.
Assistant Probation Officer
Dakota County
Hastings, MN
08.2021 - 02.2022
- Facilitate daily programming including recreation, cognitive groups, meals, and structured activities.
- Support individuals with diverse emotional and behavioral needs while encouraging participation.
- Maintain a safe, respectful environment using de-escalation and clear communication.
- Observe behavior, document participation, and collaborate with multidisciplinary staff.
New Student Mentor
Hamline University
Saint Paul, MN
03.2017 - 01.2020
- Served as a role model and support resource for incoming students.
- Assisted individuals adjusting to new routines, environments, and expectations.
- Helped plan and lead orientation and group activities.
Education
Bachelor of Arts - Criminal Justice
Hamline University
Saint Paul, MN05.2020
Skills
- Documentation management
- Safety compliance
- Conflict resolution
- Team coordination
- Relationship building
- Crisis management
- Effective communication
- Time management
Timeline
Transit Systems Administrator
MVTA
06.2025 - Current
Dispatch Supervisor
Hamline University
02.2022 - 12.2025
Assistant Probation Officer
Dakota County
08.2021 - 02.2022
Security Dispatcher
Allina Health
07.2020 - 02.2025
New Student Mentor
Hamline University
03.2017 - 01.2020
Bachelor of Arts - Criminal Justice
Hamline University