Summary
Overview
Work History
Education
Skills
Timeline
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Corrine Jones

Woodbourne,NY

Summary

Driven professional with a proven track record at Charles River, adept in system diagnostics and showcasing exceptional organizational skills. Enhanced operational efficiency by introducing innovative technologies and streamlining processes. Excelled in building high-performing teams and significantly improving customer satisfaction through effective communication and problem-solving. Demonstrates adaptability and a commitment to excellence in fast-paced environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Tech 1

Charles River
04.2023 - Current
  • Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
  • Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
  • Assisted in training new team members, ensuring consistent performance across the department.
  • Assisted supervisors in creating a more efficient workflow by suggesting new equipment and technologies that could be implemented in field operations.

Manager

Dunkin' Donuts
10.2019 - 01.2023
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Shift Supervisor

Stewart's Shops
03.2019 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Plant Manager

AC Furniture
07.2001 - 05.2018
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Provided direction and leadership to all levels of employees and managers.
  • Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
  • Oversaw daily operations of [Number] sq. ft. manufacturing plant.
  • Maintained quality of product with robust inspections and assessment team.

Education

High School Diploma -

Laurel Park High School
Martinsville, VA
06.2003

Skills

  • System diagnostics
  • Equipment Installation
  • Hardware upgrades
  • Fiber Optic Handling
  • Customer Support
  • Safety awareness
  • Time Management
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Self Motivation

Timeline

Tech 1

Charles River
04.2023 - Current

Manager

Dunkin' Donuts
10.2019 - 01.2023

Shift Supervisor

Stewart's Shops
03.2019 - 06.2021

Plant Manager

AC Furniture
07.2001 - 05.2018

High School Diploma -

Laurel Park High School

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Corrine Jones