Corrinne Anderson
Portland,OR
Summary
Reliable personal care professional bringing 10+ years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
3
3
years of professional experience
Work History
Caregiver, Special Needs/Medical Laboratory Technician
Elite Caregivers
Clackamas, Oregon
10.2023 - 04.2024
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Administered medication when needed according to doctor's instructions.
- Compiled, reviewed, and updated patient medical records with current medications.
- Conducted follow-up calls to patients regarding their medication regimens.
- Collaborated with pharmacists, nurses, physicians, insurance companies and other healthcare professionals to resolve any issues related to medication management.
- Assisted in resolving prescription errors or discrepancies.
- Verified that all prescriptions were completed accurately prior to dispensing the medications.
Front Office Supervisor
Kimpton Hotels & Restaurants
Portland, Oregon
01.2021 - 09.2023
- Supervised front office staff, including hiring and training new employees.
- Ensured proper customer service standards were met.
- Monitored guest check-in and check-out procedures.
- Handled customer complaints in a professional manner.
- Maintained accurate records of all guests' bookings and payments.
- Coordinated with other departments to ensure smooth operations.
- Developed strategies to improve customer satisfaction levels.
- Analyzed financial data to ensure maximum profitability for the hotel.
- Prepared reports on occupancy rates, revenue targets, and other performance metrics.
- Assisted with budgeting and forecasting activities for the department.
- Managed inventory levels of supplies, equipment, and services used by the front office team.
- Responded promptly to inquiries from guests or potential customers via phone or email.
- Adhered to safety regulations at all times while on duty in the lobby area or elsewhere in the hotel premises.
- Created promotional materials such as flyers or brochures to attract more business opportunities for the hotel's front desk operations.
- Conducted regular meetings with front office staff members to discuss any issues they may have encountered during their shift hours or when dealing with guests directly at check-in and check-out counters .
- Evaluated employee performance reviews on an ongoing basis and provided feedback accordingly so that staff members could continue improving their skillset over time .
- Resolved conflicts between guests and and or employees in a timely fashion without compromising overall customer satisfaction ratings .
- Assessed daily operational needs of the front desk team including staffing requirements, supplies ordering, maintenance requests, thus ensuring smooth running of all processes involved .
- Created schedule of front office workers.
- Planned staff and training meetings and scheduled conference rooms.
Education
High School Diploma -
Beulah High School
Beulah, ND05-2007
Skills
- Progress Documentation
- Compassionate client care
- Care Plan Adherence
- Incident Reporting
- Meal Preparation
- Mobility Assistance
- Patient Companionship
- ADL Assistance
- Behavioral Management
- HIPAA Compliance
- Documentation
- Indirect Patient Care
- Problem-Solving
- Multitasking and Organization
- Emotional Support
- Care plan assessment
- Behavior redirection
- First aid and safety
- Care Plan Management
- Patient Care
- Heavy Lifting
- Compassionate communication
- Special Needs Care
- Quality program protocols
- Medical Records Management
- Medication and Appointment Reminders
- Hoyer Lifting Equipment
- Dependable and Responsible
- Personal Hygiene Assistance
- Daily living assistance
- Dementia Care
- Strong Ethics
- Medication Administration
- Flexible Schedule
- Community activities
- Medical record-keeping
- Time Management
- Relationship Building
- Complex Problem-Solving
- Incapacitation care
- Elderly Care
- Knowledge of state regulations
- Client documentation
- Records Management
References
References available upon request.
Timeline
Caregiver, Special Needs/Medical Laboratory Technician
Elite Caregivers
10.2023 - 04.2024
Front Office Supervisor
Kimpton Hotels & Restaurants
01.2021 - 09.2023
High School Diploma -
Beulah High School