Professional summary
Overview
Work History
Education
Skills
Languages
Timeline

Cortesia Baker

Jacobs
1
Language
15
years of professional experience

Experienced Laboratory Professional with a strong background in analytical methods, quality control, and laboratory management. Skilled in maintaining compliance with federal regulations and ensuring accurate documentation of test results.

Work History

Wastewater Lab Technician

11 Months
Jacobs | 09.2025 - Current
  • Conducted routine water quality tests, ensuring compliance with regulations and contributing to the delivery of safe water to the environment.
  • Analyzed lab data to identify contamination sources, leading to targeted interventions and improved overall water quality.
  • Collaborated with engineering teams to optimize treatment processes, enhancing system efficiency and reducing operational costs.
  • Maintained accurate records of testing procedures and results, ensuring traceability and supporting regulatory audits.
  • Demonstrated a commitment to continuous learning, staying updated on industry advancements and best practices.
  • Worked closely with environmental agencies to ensure compliance, fostering strong partnerships that promoted community trust.

Laboratory Technician

1 Year 1 Month
Veolia North America | 08.2024 - 09.2025
  • Sub-sampled a variety of materials, process and product samples while following proper analytical methods required for compliance in accordance with established guidelines and training.
  • Recorded and computed results from test data and maintained quality control records and charts as assigned. Performed quantitative and qualitative analyses to determine chemical and physical properties of experimental and developmental materials and also conducted QA/QC sample analysisand calibrations.
  • Performed periodic audits of analytical logs to ensure federal regulation compliance for completeness and error corrections.
  • Performed lab housekeeping and sample management duties to ensure a clean and safe work area. Labeled lab waste containers and properly disposed of lab waste per guidelines.
  • Ensured proper written and electronic documentation of all test results including QA/QC and audits sample documents prior to approval and completeness of summarizing data.
  • Maintained proficiency of troubleshooting and maintenance of analytical equipment and documents in accordance with quality assurance and control compliance.

Scribe Ambassador

5 Years 6 Months
ScribeAmerica | 03.2019 - 09.2024
  • Collaborated directly with ER physicians to accurately document patient encounters, care plans, and test results.
  • Ensured timely attention to critical lab and radiology reports.
  • Supported physicians with EMR navigation and billing information.
  • Served as a Scribe Ambassador, mentoring incoming scribes and assisting with onboarding.
  • Streamlined EMR workflows, enhancing physician efficiency and patient care accuracy.

Research Assistant

4 Months
Mississippi College | 08.2023 - 12.2023
  • Conducted independent and collaborative research on Multiplex Antibody Arrays.
  • Analyzed data and communicated experimental results effectively.
  • Maintained high laboratory standards through rigorous cleaning and equipment upkeep.
  • Boosted research efficiency by maintaining lab equipment and optimizing protocols.
  • Analyzed experimental data to contribute to groundbreaking research findings.
  • Supported team by organizing key research symposium, facilitating knowledge exchange.

Biology Teaching Assistant

4 Months
Mississippi College | 08.2023 - 12.2023
  • Facilitated hands-on biology labs for 25 students.
  • Aided professor in 2-3 hour lab sessions.
  • Implemented academic support services for students.
  • Enhanced student comprehension by meticulously supervising labs and grading.
  • Boosted student success by effectively administering and grading quizzes.
  • Collaborated closely with biology professor to manage and execute lab sessions.
  • Analyzed student lab results to ensure understanding and accuracy in experiments.

Youth Care Specialist

10 Months
Joe Rowland Group Home for Boys | 05.2021 - 03.2022
  • Delivered specialized care to 15-20 year-old males in a therapeutic residential setting.
  • Administered daily medications, ensuring health and wellness.
  • Maintained detailed documentation of activities and incidents.
  • Facilitated staff and youth meetings, fostering a collaborative environment.
  • Maintained comprehensive incident reports, ensuring all details were accurately logged for compliance.
  • Developed strong rapport with youths, aiding their personal growth and daily skills development.

Student Worker

9 Months
Willie Price Lab | 08.2017 - 05.2018
  • Fostered early literacy in 3-4 year old children.
  • Crafted daily engaging educational activities.
  • Promoted early childhood education.
  • Effectively managed classroom environment.
  • Boosted children's enthusiasm for learning.
  • Supported emotional and intellectual growth in young children through tailored educational tasks.

Class Assistant

9 Months
FedEx Student Athlete Development Center | 08.2015 - 05.2016
  • Monitored and reported student-athlete attendance to ensure compliance.
  • Effectively communicated with athletes and supervisors.
  • Exhibited strong administrative skills in managing athletic department tasks.
  • Streamlined administrative processes, enhancing communication between athletes and department.

Cashier

1 Year
Walmart | 01.2012 - 01.2013
  • Welcomed and assisted customers upon arrival.
  • Implemented loss prevention strategies effectively.
  • Managed daily cash transactions with accuracy.
  • Ensured compliance with company policies.
  • Contributed to a positive shopping experience.
  • Boosted customer satisfaction through prompt and courteous service.
  • Supported team members to ensure efficient register operations.

Education

Master of Science - Biological Sciences

Mississippi College | Clinton, MS | 12.2024

Bachelor of Arts - History

University of Mississippi | Oxford, MS | 05.2018

Skills

Laboratory Documentation
Sample Preparation
Regulatory Compliance
Quality Control Procedures
Data Analysis
Safety Protocol
Microbial Analysis
Microsoft Suite
HIPAA Compliance
Medical Terminology
Time Management
Effective Communication
Transcription
Loss Prevention
Interpersonal Relationships

Languages

English Native

Timeline

Wastewater Lab Technician

Jacobs
09.2025 - CurrentRead More

Laboratory Technician

Veolia North America
08.2024 - 09.2025Read More

Research Assistant

Mississippi College
08.2023 - 12.2023Read More

Biology Teaching Assistant

Mississippi College
08.2023 - 12.2023Read More

Youth Care Specialist

Joe Rowland Group Home for Boys
05.2021 - 03.2022Read More

Scribe Ambassador

ScribeAmerica
03.2019 - 09.2024Read More

Student Worker

Willie Price Lab
08.2017 - 05.2018Read More

Class Assistant

FedEx Student Athlete Development Center
08.2015 - 05.2016Read More

Cashier

Walmart
01.2012 - 01.2013Read More

University of Mississippi

Bachelor of Arts from History
Read More

Mississippi College

Master of Science from Biological Sciences
Read More
Cortesia Baker