Summary
Overview
Work History
Education
Skills
Languages
Additional Information - Volunteer Work
Timeline
Generic

Cortesia Baker

Summary

Biological professional with years of hands-on experience, skilled in executing complex biological assays, maintaining strict compliance with safety and protocol standards, contributing to high-quality research outputs, and collaborating with engineering teams to enhance treatment processes, ensuring compliance with regulations and delivering safe water to the community. Aiming to apply scientific expertise in environmental biological science support within a professional setting.

Overview

7
7
years of professional experience

Work History

Wastewater Lab Technician

Jacobs
Jackson, MS
09.2025 - Current

Hours per week: 40+ hours

Supervisor: Tony Thomas

  • Conducted routine water quality tests, ensuring regulatory compliance and delivering safe water to the environment.
  • Analyzed lab data to identify contamination sources, leading to targeted interventions and improved overall water quality.
  • Collaborated with engineering teams to optimize treatment processes, improving system efficiency and supporting cost-effective operations.
  • Maintained accurate records of testing procedures and results, ensuring traceability and supporting regulatory audits.
  • Engaged with environmental agencies to ensure compliance, building partnerships that strengthened community trust.

Laboratory Technician

Veolia North America
Jackson, MS
08.2024 - 09.2025

Hours per week: 40+

Supervisor: Tony Thomas

  • Sub-sampled a variety of materials, process and product samples while following proper analytical methods required for compliance in accordance with established guidelines and training
  • Documented test results and calculated data to ensure accuracy in quality control records. results from test data and maintained quality control records and charts as assigned.
  • Performed quantitative and qualitative analyses to determine chemical and physical properties of experimental and developmental materials and also conducted QA/QC sample analysand calibrations.
  • Performed periodic audits of analytical logs to ensure federal regulation compliance for completeness and error corrections.
  • Maintained cleanliness of laboratory by organizing supplies and disposing of waste properly. and sample management duties to ensure a clean and safe work area.
  • Ensured proper written and electronic documentation of all test results including QA/QC and audits sample documents prior to approval and completeness of summarizing data.

Scribe Ambassador

ScribeAmerica
Cleveland, OH
03.2019 - 09.2024

Hours per week: 30+

Supervisor: Christine Pullen

  • Collaborated directly with ER physicians to accurately document patient encounters, care plans, and test results
  • Ensured timely attention to critical lab and radiology reports
  • Supported physicians with EMR navigation and billing information
  • Served as a Scribe Ambassador, mentoring incoming scribes and assisting with onboarding
  • Streamlined EMR workflows, enhancing physician efficiency and patient care accuracy.

Research Assistant

Mississippi College
Clinton, MS
08.2023 - 12.2023

Hours per week: 10+

Supervisor: Angela Reiken

  • Conducted independent and collaborative research on Multiplex Antibody Arrays Analyzed data and communicated experimental results effectively.
  • Maintained high laboratory standards through rigorous cleaning and equipment upkeep.
  • Boosted research efficiency by maintaining lab equipment and optimizing protocols.
  • Analyzed experimental data to contribute to groundbreaking research findings.
  • Supported team by organizing key research symposium, facilitating knowledge exchange.

Biology Teaching Assistant

Mississippi College
Clinton, MS
08.2023 - 12.2023

Hours per week: 10+

Supervisor: Angela Reiken

  • Facilitated hands-on biology labs for 25 students
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Collaborated closely with biology professor to manage and execute lab sessions.
  • Analyzed student lab results to ensure understanding and accuracy in experiments.
  • Facilitated group discussions about scientific concepts related to the curriculum.

Education

Master of Science - Biological Sciences

Mississippi College
CLINTON, MS
12-2023

Bachelor of Arts - History

University of Mississippi
OXFORD, MS
05-2018

Skills

  • Laboratory documentation
  • Research methodologies
  • Assay development
  • Gel electrophoresis
  • Scientific writing
  • Data analysis
  • Sample preparation
  • Safety protocol
  • Regulatory compliance
  • Microbial analysis
  • Water quality testing
  • Quality control procedures
  • HIPAA Compliance
  • Transcription
  • Medical Terminology
  • Loss Prevention
  • Time Management
  • Interpersonal Relationships
  • Effective Communication

Languages

English, Native

Additional Information - Volunteer Work

  • American Red Cross, 01/01/19 - current
  • Meals on Wheels, 01/01/19, 01/01/20

Timeline

Wastewater Lab Technician

Jacobs
09.2025 - Current

Laboratory Technician

Veolia North America
08.2024 - 09.2025

Research Assistant

Mississippi College
08.2023 - 12.2023

Biology Teaching Assistant

Mississippi College
08.2023 - 12.2023

Scribe Ambassador

ScribeAmerica
03.2019 - 09.2024

Master of Science - Biological Sciences

Mississippi College

Bachelor of Arts - History

University of Mississippi
Cortesia Baker