Cortez Archie
Memphis,Tennessee
Summary
Dynamic leader with proven expertise in operational efficiency and logistics management. Excelled in fostering team cohesion and empowering individuals through professional development, significantly enhancing customer satisfaction. Skilled in Microsoft Excel and adept at critical thinking, consistently delivering results in fast-paced environments. Demonstrates exceptional ability to mentor and improve team productivity through effective communication and development strategies.
Overview
6
6
years of professional experience
Work History
Team Lead of Operations
Walmart Fulfillment Center
Olive Branch, MS
02.2023 - Current
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Making sure each work station is 5’s and restocked daily at the end of shift to assure the next shift is prepared at sos.
- Facilitated communication between departments, resolving conflicts for better collaboration.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
- Trained and guided team members to maintain high productivity and performance metrics.
- Making sure each associate completes their axonify weekly and Ulearns monthly to maintain safety through the facility.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
DC Process Trainer
Milwaukee Tool
Olive Branch, MS
10.2021 - 02.2023
- Complete New Hire Profiles
- Conduct Safety walks daily to ensure the DC is free of all hazards
- Process Train new hires throughout the entire DC
- Test out and Sign off new hires in there assigned areas
- Put new hires in RF scan gun so they will be able to pick in there department
- Conduct Orientation and Building tours for new hires
- Go over The HQMS and job expectations with new hires
- Follow up with new hires to make sure there doing the job safely and correct
- Cross train existing employees in different departments so they will b flexible throughout the DC
Team Lead/PIT Trainer
Baxter Healthcare Corporation
Memphis, TN
09.2018 - 09.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Trained and mentored new personnel hired to fulfill various roles.
- Trained employees on equipment operations, picking processes and safety protocols.
Education
No Degree - Agricultural Business And Management
Hinds Community College
Raymond, MSHigh School Diploma -
West Bolivar Dist High School
Rosedale, MS05.2013
Skills
- Time Management
- Critical Thinking
- Communication and Development
- Fast Learner
- Microsoft Excel/PP/Word
- PIT Certification
- Leadership Development
- Team Player
- Workforce planning
- Cross-functional coordination
- Logistics management
- Operational efficiency
- Problem-solving
- Attention to detail
- Multitasking Abilities
Timeline
Team Lead of Operations
Walmart Fulfillment Center
02.2023 - Current
DC Process Trainer
Milwaukee Tool
10.2021 - 02.2023
Team Lead/PIT Trainer
Baxter Healthcare Corporation
09.2018 - 09.2021
No Degree - Agricultural Business And Management
Hinds Community College
High School Diploma -
West Bolivar Dist High School