Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cortez Chatman

Magee ,MS

Summary

Adept Lead Technician with a proven track record at QuikTrip, showcasing exceptional skills in system maintenance and team leadership. Excelled in optimizing workflows and mentoring peers, significantly enhancing productivity. Expert in diagnostic testing and mechanical troubleshooting, committed to delivering high-quality, efficient solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Technician

QuikTrip
08.2023 - Current
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Maintenance Leadman

Sylvian Homes
06.2022 - 07.2023
  • Managed budgets for maintenance projects, ensuring timely completion without compromising quality or exceeding financial constraints.
  • Optimized work order system by prioritizing tasks based on urgency and available resources, resulting in improved workflow management.
  • Coordinated with vendors to obtain necessary parts and services at competitive prices while maintaining strong relationships.
  • Maintained detailed records of all maintenance activities performed on equipment for future reference and analysis purposes.

HVAC Contractor

HVAC Vets
04.2020 - 05.2021
  • Improved HVAC system efficiency by conducting regular maintenance and troubleshooting tasks.
  • Mentored junior technicians in best practices relating to installation techniques, diagnostic procedures, and other aspects of the HVAC trade for their professional development.
  • Conducted thorough diagnostics on malfunctioning systems, identifying root causes and implementing effective repairs to restore functionality swiftly.
  • Sourced high-quality materials at competitive prices from trusted suppliers, leading to reduced overall project costs for clients without compromising on durability or reliability of installed components.
  • Provided accurate estimates for potential jobs based on extensive knowledge of labor requirements, material costs, and other factors influencing successful completion within budget constraints.

Appliance Repair Technician

Sears
10.2018 - 07.2020
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.

Education

HVAC

Delta Technical Institute
Ridgeland, MS
07.2016

Associates Degree - Business

Copiah Lincoln Community College
Wesson, MS
05.2012

Diploma - General

Magee High School
Magee, MS
05.2010

Skills

  • Testing and repair
  • Diagnostic Testing
  • System Maintenance
  • Schematics Interpretation
  • Blueprint Reading
  • Mechanical Troubleshooting
  • Electrical Systems
  • Maintenance and repairs
  • Work Planning and Prioritization
  • Attention to Detail
  • Preventive Maintenance
  • Tech-Savvy
  • Power Tools and Equipment
  • Electrical repair

Certification

EPA Universal

Timeline

Lead Technician

QuikTrip
08.2023 - Current

Maintenance Leadman

Sylvian Homes
06.2022 - 07.2023

HVAC Contractor

HVAC Vets
04.2020 - 05.2021

Appliance Repair Technician

Sears
10.2018 - 07.2020

HVAC

Delta Technical Institute

Associates Degree - Business

Copiah Lincoln Community College

Diploma - General

Magee High School

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Cortez Chatman