Results-driven professional with experience in electrical systems troubleshooting and project management. Enhanced team performance and customer satisfaction through effective communication and innovative problem-solving. Developed training programs that improved operational readiness and fostered a culture of safety and collaboration. Seeking to leverage skills in fast-paced environments to support company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Company Gunnery Sergeant
United States Marine Corps
Twentynine Palms
01.2026 - Current
Proposed innovative ideas and solutions that improved team performance and outcomes.
Received recognition from management for consistently delivering exceptional customer service in various interactions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Initiated conversations with customers using effective interpersonal skills to understand their needs.
Collaborated with diverse coworkers to accomplish goals and resolve issues related to products and services.
Collaborated with cross-functional teams in various projects to achieve shared objectives.
Worked with team members to achieve project objectives and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Uniform Readiness Coordinator
United States Marine Corps
Twentynine Palms
09.2025 - Current
Coordinated family support services and resources to address diverse community needs, enhancing access to essential support.
Developed programs to enhance family engagement and empowerment initiatives.
Developed and coordinated programs designed to improve family functioning.
Collaborated with local agencies to streamline service delivery for families.
Collaborated with community partners to ensure access to resources for families.
Provided guidance on accessing educational and healthcare resources effectively.
Educated clients on available community resources such as food banks, shelters.
Educated clients on community resources, improving awareness and utilization of food banks and shelters.
Facilitated workshops and seminars on parenting, budgeting, and health to empower families with practical skills and knowledge.
Prepared and maintained budgets, personnel records or training manuals.
Spoke to community groups to explain and interpret purposes, programs, and policies.
Oversaw fundraising activities and preparation of public relations materials.
ELECTRICIAN
United States Marine Corps
10.2013 - Current
Electrical Diagnostics and Repairs: Expertly diagnosed and repaired complex electrical issues in critical systems, improving reliability and performance across military operations. Utilized advanced troubleshooting techniques from Basic and Advanced Electrician training.
Developed training programs for junior electricians on best practices, fostering a culture of learning and collaborating with technical teams for smooth integration of electrical systems.
Documented project activities and managed inventory, streamlining workflow and ensuring compliance with industry standards.
Utilities Chief
United States Marine Corps
Twentynine Palms
01.2025 - 01.2026
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Updated and maintained databases to ensure accuracy and accessibility of critical information.
Conducted research and data analysis to inform strategic planning and enhance decision-making processes.
Exceeded customer satisfaction by finding creative solutions to problems.
Updated and maintained databases with current information.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to meet service goals and support operational efficiency.
Team Leadership and Training: Directed a diverse team in maintaining and troubleshooting electrical systems, enhancing operational readiness during two deployments and numerous operations with over 500 pieces of engineering equipment. Developed and executed training programs for over 500 personnel, resulting in training efficiency and improved team capabilities.
Resource and Equipment Management: Managed accountability for over $10 million in critical equipment, implementing systems to track status and readiness, ensuring operational continuity.
Led logistics for utility equipment, enhancing performance and safety across diverse environments.
Established and enforced safety protocols and environmental protection measures, promoting a culture of safety through regular briefings and inspections.
Led logistics for utility equipment, optimizing performance and safety across various environments.
Conducted performance evaluations and provided feedback, supporting professional development and morale. Mentored junior personnel to cultivate a growth mindset within the team.
Education
Associate of Arts - Business Administration
American Public University
Charles Town, WV
04-2026
Skills
Tactical Operations Management
Project oversight
Project management
Project planning
Electrical Systems Troubleshooting
Lean Six Sigma Yellow/Green Belt
Technical Documentation
Microsoft Office
Team management
Supervisory skills
Critical thinking
Problem solving
Flexibility and adaptability
Safety commitment
Leadership development
Certification
• Basic Electrician, 01/01/14 • Advanced Electrician, 01/01/15 • Senior Enlisted Joint Professional Education, 01/01/21 • Lean Six Sigma Yellow and Green Belt, 01/01/21 • Primary Enlisted Professional Military Education (Naval), 01/01/22 • Fischer Panda Industry Technician Seminar, 01/01/24 • Apprenticeship electrician - United Service Military Apprenticeship Program (USMAP) - 10/22-2024