Cortez Majors
Clarksville,Tennessee
Summary
Motivated and enthusiastic individual with a strong desire to contribute skills and dedication to a dynamic work environment. Committed to achieving success, eager to take on new challenges, and go the extra mile to ensure exceptional results. Proactive mindset and passion for excellence drive to make a significant impact in any role undertaken.
Overview
2026
2026
years of professional experience
Work History
Communications and Media Intern
Rossview High School
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Quickly embraced new software tools and technological advancements.
Associate
Amazon
Clarksville, TN
05.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Team Lead
Dicks Sporing Goods
Clarksville, TN
08.2021 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor Of Science - Digital Communications And Multimedia
Austin Peay State University
Clarksville, TN05.2025
High school diploma -
Clarksville High School
Clarksville, Tennessee05.2020
Skills
- Communications
- Computer Skills
- Money Handling
- Money Management
- Business Management
- Photography
- Journalism
- Directing
- Marketing
- Social media planning
- Social media
- Strong writing skills
- Community engagement
- Video editing
- Internal communications
- Public relations
Education
true
Timeline
Associate
Amazon
05.2024 - Current
Team Lead
Dicks Sporing Goods
08.2021 - Current
High school diploma -
Clarksville High School
Communications and Media Intern
Rossview High School
Bachelor Of Science - Digital Communications And Multimedia
Austin Peay State University