Cortez Thomas
Port Saint Lucie,FL
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
5
5
years of professional experience
Work History
Class C Technician
Tires Plus Automotive
Port Saint Lucie, FL
04.2022 - 10.2022
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Assessed vehicle maintenance status and completed needed service.
- Performed scheduled and unscheduled maintenance tasks.
Server
Club Med
Port Saint Lucie, FL
01.2018 - 09.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
Car Wash Employee
Sparklers Car Wash
Port Saint Lucie, FL
01.2021 - 07.2021
- Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Maintained all equipment in car wash and self-service areas, including vacuums, pressure washers and other equipment.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
Education
High School Diploma -
Port St. Lucie High School
Port Saint Lucie, FLSkills
Dish preparationEffective customer upsellingTable setting arrangementsBuffet setup and takedownPoint of Sale (POS) system operationsCustomer ServiceProduct Knowledge
Tire balancing
Tire balancing
Replacing parts
Fluid checks
Tire rotations
Battery replacements
Oil changes
Inspecting vehicles
[Type] vehicle knowledge
Timeline
Class C Technician
Tires Plus Automotive
04.2022 - 10.2022
Car Wash Employee
Sparklers Car Wash
01.2021 - 07.2021
Server
Club Med
01.2018 - 09.2021
High School Diploma -
Port St. Lucie High School