CORTLAND BLAKE
Managment Trainee
JOSHUA,TX
Summary
Operations professional with commitment to high standards and impactful results. Known for improving operational efficiency and supporting business goals through data-driven decisions. Highly collaborative team player who adapts to changing needs and delivers reliable outcomes. Skilled in data analysis and process optimization.
Overview
7
7
years of professional experience
Work History
Referee
i9 Sports
Austin, TX
07.2025 - 09.2025
- Enforced game rules and regulations to ensure fair play and safety for all participants.
- Provided timely feedback to coaches and players regarding performance and rule adherence.
- Maintained composure in high-pressure situations, enhancing overall game atmosphere.
- Conducted pre-game briefings to align expectations with coaches and team representatives.
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
Management Trainee
Enterprise Rent-A-Car
Cleburne, TX
11.2025 - Current
- Handle reservations, contracts, and vehicle check-ins/check-outs
- Assisted in daily operations, ensuring efficient vehicle rental processes and customer service excellence.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Enhanced team performance by implementing effective communication strategies within the group.
- Promote and sell protection packages and additional services
- Manage fleet logistics, including vehicle availability and maintenance coordination
- Resolve customer concerns professionally and efficiently
- Facilitated successful collaborations between departments by fostering open communication channels among team members.
- Reviewed and analyzed contract terms to ensure compliance with regulations and organizational policies.
- Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
- Strengthened internal controls by developing and implementing contract management policies, procedures, and templates.
Sales Agent
We Insure
Austin, TX
09.2025 - Current
- Sell home, auto, and commercial insurance policies tailored to client needs
- Build strong client relationships to increase retention and referrals
- Provide quotes, process applications, and close new business
- Stay up to date with insurance products and compliance regulations
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Residential/Commercial Technician
ABC Home and Commercial Services
Austin, TX
08.2025 - 09.2025
- Implemented effective pest control strategies using integrated pest management techniques.
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Applied pesticides and treatments safely in compliance with environmental regulations.
- Educated clients on preventive measures and pest behavior to enhance service effectiveness.
- Managed inventory of pest control products, optimizing usage and reducing waste.
Delivery Driver
FedEx
Pflugerville, TX
12.2024 - 02.2025
- Operated delivery vehicles safely and efficiently to ensure timely package distribution.
- Managed route planning to optimize delivery times and reduce operational costs.
- Maintained accurate records of deliveries, ensuring compliance with company policies.
- Collaborated with team members to improve logistical processes and enhance service quality.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Security Intern
Nelson University
Waxahachie, TX
01.2019 - 01.2024
- Monitored campus security systems, ensuring prompt response to incidents and maintaining safety protocols.
- Assisted in conducting security audits, identifying vulnerabilities, and recommending improvements for safety measures.
- Collaborated with law enforcement during investigations, providing necessary documentation and support as required.
- Streamlined incident reporting processes, improving accuracy of documentation and reducing response times for security issues.
- Conducted penetration testing exercises to identify potential vulnerabilities within company networks and systems, recommending corrective actions to address any weaknesses discovered.
- Participated in security awareness training sessions, improving overall team knowledge and preparedness for potential threats.
- Acted as a liaison between the security team and other departments, fostering improved communication channels and promoting a culture of shared responsibility for safeguarding critical organizational assets.
Education
Bachelor - Criminal Justice
Nelson University
Waxahachie, TX01.2024
Skills
- Customer Service orientation with strong written and verbal communication skills
- Skilled in creating, improving, and documenting business processes
- Ability to work independently and collaboratively across all levels
- Delivery Route Management
- Teamwork and collaboration
- Time Management
- Problem-solving
- Proficient in Microsoft Office Suite ,Excel,Power Point, Word and Outlook
- Flexible and adaptable
Awards & Achievements
NAIA Second Team All-American, Men’s Basketball, 2× First Team All-Conference, Nelson University, Balanced full-time athletics with academic and internship responsibilities
Timeline
Management Trainee
Enterprise Rent-A-Car
11.2025 - Current
Sales Agent
We Insure
09.2025 - Current
Residential/Commercial Technician
ABC Home and Commercial Services
08.2025 - 09.2025
Referee
i9 Sports
07.2025 - 09.2025
Delivery Driver
FedEx
12.2024 - 02.2025
Security Intern
Nelson University
01.2019 - 01.2024
Bachelor - Criminal Justice
Nelson University