Cortnee Roberts
Nashville
Summary
Highly organized and analytical Biochemistry graduate with pharmaceutical industry experience and a strong foundation in quality, process improvement, and teamwork. Passionate about applying scientific knowledge and attention to detail to support clinical research and improve patient outcomes.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lowes Home Improvement
Nashville, TN
09.2020 - Current
- Manage multiple time-sensitive responsibilities while maintaining a high level of accuracy and attention to detail in a fast-paced environment.
- Build strong relationships with customers and internal teams through professional communication, problem-solving, and follow-up.
- Utilize technology and internal systems to track inventory, process transactions, and ensure accurate recordkeeping.
- Adhere to established procedures, company policies, and quality standards while contributing to overall operational efficiency and customer satisfaction.
Process Engineering Intern
Eli Lilly
Indianapolis, IN
08.2024 - 05.2025
- Supported pharmaceutical manufacturing operations while adhering to FDA regulations, GMP standards, and detailed standard operating procedures.
- Analyzed manufacturing processes and operational data to identify opportunities for process improvements and increased efficiency.
- Collaborated with engineers, quality teams, and production personnel to troubleshoot equipment and maintain regulatory compliance.
- Prepared and maintained technical documentation while contributing to cross-functional improvement initiatives.
Server
Nick's English Hut
Bloomington, IN
06.2022 - 05.2026
- Established strong customer relationships, fostering repeat business through exceptional service and engagement.
- Gained expertise in presenting product features and benefits, enhancing purchasing decisions and elevating average transaction value.
- Increased revenue through strategic upselling and personalized recommendations tailored to customer preferences.
Education
Bachelor of Science - Biochemistry
Indiana University
Bloomington, IN08-2025
International Baccalaureate Diploma -
Shortridge High School
Indianapolis, IN05-2020
Timeline
Process Engineering Intern
Eli Lilly
08.2024 - 05.2025
Server
Nick's English Hut
06.2022 - 05.2026
Sales Associate
Lowes Home Improvement
09.2020 - Current
Bachelor of Science - Biochemistry
Indiana University
International Baccalaureate Diploma -
Shortridge High School