Cortney Black
Inver Grove Heights,Minnesota
Summary
What do you look for when decisions matter and time is limited? A ten-year Army National Guard Soldier with operational deployments, leadership training, and advanced instruction in surveillance, risk assessment, and adaptive problem-solving. Law-enforcement and security professional with proven ability to conduct lawful searches, detect criminal indicators, and exercise sound judgment under pressure while coordinating with federal, state, and local law-enforcement partners. Completed several college coursework in law enforcement and criminal justice, with continued commitment to completing a degree, complemented by integrity, teamwork, and working Spanish proficiency.
Overview
6
6
years of professional experience
Work History
Transit Security Officer
Transportation Security Administration, TSA
10.2024 - Current
- Enforced federal laws and security regulations while operating in a high-threat transportation environment involving potential criminal and administrative violations.
- Conducted lawful searches of persons, baggage, and property under federal authority, identifying prohibited and illegal items consistent with evidentiary and procedural standards.
- Detected and assessed suspicious behavior and indicators of criminal activity using behavioral observation, situational awareness, and risk-based screening techniques.
- Exercised independent judgment in escalating incidents, referring potential criminal violations, and coordinating enforcement actions under time-sensitive conditions.
- Responded to alarms, violations, and non-compliant individuals while maintaining officer safety and control of the screening environment.
- Coordinated with federal, state, and local law enforcement during enforcement actions, referrals, and joint response situations.
- Prepared accurate, detailed incident documentation used for enforcement review, intelligence analysis, and law-enforcement follow-up.
- Maintained integrity and discretion while handling sensitive security and law-enforcement information.
Security Officer/Shift Supervisor
Allied Universal
02.2023 - 04.2024
- 1. Implemented and enforced security procedures and policies, consistently maintaining a safe environment for commuters.
- Conducted thorough inspections of premises to identify potential security risks and ensure compliance with safety protocols.
- 2. Responded to emergency situations, such as medical incidents and security breaches, with professionalism and effectiveness.
- 3. Collaborated with local law enforcement and emergency services to coordinate responses to incidents and maintain a strong presence on public transportation routes.
- Documented security incidents and maintained accurate reports to support investigations and improve safety measures.
- Performed routine patrols of the facility, ensuring all areas were secure and free from potential hazards.
Dispatcher/Driver
Crown Delivery
07.2022 - 04.2023
- Dispatch:
- Manage routes, and send rescue for driver falling behind.
- Assign staging areas with packages for drivers to receive their workloads
- Assist drivers with end of work duties
- Obtain paperwork to driver questions, comments, and concerns.
- Driver:
- Deliver per customers notes.
- Maintain a clean work vehicle for other to exchange with during shifts.
Parts Warehouse
Park Chrysler Jeep
03.2022 - 07.2022
- Assist customers with online/phone ordered parts
- Maintain warehouse customs, and cleanliness
- Manage and scan in daily and back order parts from the daily order
Parts Specialist
Hastings Chrysler Center, Inc.
11.2020 - 02.2021
- I managed equipment, and audits in the parts department.
- Assisted customers with additional vehicle information.
- Accountability of all parts, and services on a repair order.
- Effectively communicate between service and customers.
- Gain knowledge on all business aspects.
Security Officer
General Security Services Corporation
09.2019 - 10.2020
- As a Security Officer with GSSC, I monitored access control / CCTV between all buildings. I also learned how to maintain current with Microsoft word, excel, outlook, and Genentech.
- Conducted daily log of activity within both facility’s by conducting rounds.
- Greeted vendors and visitors at arrival
- Performed inspections of guests as necessary
- Controlled access with certain restrictions to make all physical meetings
- Ability to immediately understand surroundings
- Maintained accountability of all equipment transferred from Officers.
Education
High School Diploma -
Eagan Senior High School
Eagan, MN06-2017
Skills
- Team leader/Member
- Customer Service
- Conflict management
- Communication Skills
- Security
- Surveillance
- Military Service
- Law Enforcement
- Microsoft Office
- Microsoft Word
- Microsoft Excel
Languages
English
Spanish - intermediate
Timeline
Transit Security Officer
Transportation Security Administration, TSA
10.2024 - Current
Security Officer/Shift Supervisor
Allied Universal
02.2023 - 04.2024
Dispatcher/Driver
Crown Delivery
07.2022 - 04.2023
Parts Warehouse
Park Chrysler Jeep
03.2022 - 07.2022
Parts Specialist
Hastings Chrysler Center, Inc.
11.2020 - 02.2021
Security Officer
General Security Services Corporation
09.2019 - 10.2020
High School Diploma -
Eagan Senior High School
Military Service
- Branch: Army NG
- Rank: Staff Sergeant
- April 22, 2016 to Present
- Current contract end date April 22, 2026. Planning for 3 more years.
- Mission of specialty is 11B - Infantry