Adam Assad

Basic Function

Under moderate supervision, monitors transit areas, conducts fare inspections, and provides customer service to ensure the safety of Metro patrons and employees, as well as protecting Metro infrastructure.

Example Of Duties

• Provides customer service to Metro patrons
• Protects Metro patrons, employees, infrastructure, revenues and other assets
• Patrols, monitors, and safeguards Metro infrastructure at regularly scheduled intervals
• Ensures adherence to Metro’s Customer Code of Conduct
• Ensures safety of Metro employees
• Works with local law enforcement and other government agencies
• Assists law enforcement and effect an arrest as needed
• Observes and reports on security and safety problems or incidents
• Escorts vault truck drivers during Revenue pick-up from various Metro locations and divisions
• Monitors the handling of Metro revenue at Cash Counting Facility and Metro Ticket Offices
• Writes reports regarding incidents of suspicious activity and vandalism occurring on Metro property
• Keeps written log of daily activities
• May perform security operations duties as necessary in the Security Operations Center (SOC)
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

• Assisted cashiers with resolving customer complaints and inquiries.
• Coordinated with other departments when additional support was needed during peak hours.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Completed paperwork related to personnel actions including hiring, terminations, transfers.
• Performed daily opening and closing procedures for the register area.
• Ensured compliance with all safety regulations while performing tasks.
• Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Assisted customers with locating items within the store when requested.

Responsible for the entire art department on a feature film for the Lifetime Network during a global pandemic. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on DMX's last feature film. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on a feature film for the Lifetime Network. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on a feature film for the Lifetime Network. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on Andrew Lawrence's directorial debut, a feature film for the Lifetime Network. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on a music video directed by Beyonce's head choreographer JaQuel Knight. Managed the team of art directors and propmasters. Managed the entire art budget and completed the video under budget to the satisfaction of the producers.

Responsible for the entire art department on a low budget, gritty urban drama set in South Central Los Angeles. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the entire art department on a WWII horror film for The Asylum. Managed the team of art directors and propmasters. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for the budget on a feature film for the Lifetime Network. Managed the entire art budget and completed the film under budget to the satisfaction of the producers.

Responsible for assisting the producer of a live broadcast of the Tough Mudder championship through Facebook. Called in finish times, when to cut to different cameras, and escorted race winners through the course.

Responsible for assisting the director on two episodes of the survival series "SOS: How to Survive" for The Weather Channel. Helped to ensure everyone was on location in the Mojave Desert on time and assisted in all logistics that come with shooting a television series out in the desert.