Open To Work
Cortney Brown
Las Vegas
Summary
Dedicated Key Holder Supervisor with 15 years in consumer retail and management. Expertise in inventory management, customer service, and team leadership drives high productivity and efficient operations. Strong communication and problem-solving skills enhance customer satisfaction while supporting organizational goals.
Overview
12
12
years of professional experience
Work History
Key Holder Supervisor
Liquor World
Las Vegas
07.2024 - Current
- Oversaw daily operations and staff activities to ensure smooth functioning of busy retail liquor store.
- Managed inventory control and restocked shelves, ensuring optimal product availability for customers.
- Resolved customer inquiries and issues, contributing to high satisfaction levels among patrons.
- Performed daily cash management duties including deposits, audits.
Assistant manager
Charlotte Russe
Las Vegas
01.2022 - 06.2023
- Collaborated with management to implement merchandising strategies and visual displays, improving product visibility and customer engagement.
- Resolved customer inquiries and complaints promptly, contributing to improved satisfaction levels.
- Trained new team members on store operations and customer service, fostering a knowledgeable workforce.
- Monitored cash handling procedures to ensure accuracy and compliance with policies.
Keyholder
Burlington
New York
09.2019 - 05.2021
- Counted registers to verify accuracy, ensuring each was balanced at $200 without discrepancies.
- Prepared store for next shift by ensuring all tasks were completed and ready for incoming staff.
- Communicated with team to clarify daily goals and align efforts for effective operations.
- Ensured store cleanliness by regularly cleaning surfaces and organizing merchandise.
Front Desk Receptionist
Imani Jewelry
01.2014 - 01.2020
- Handled high volume of incoming calls to ensure smooth communication and efficient front desk operations.
- Provided customer service, administrative support, and receptionist duties at busy front desk for over 2 years.
- Built strong relationships with customers and coworkers through effective communication and service.
Education
GED -
PENN FOSTER
Skills
- Active listening
- Mentoring
- Critical thinking
- Sales
- Communication
- Cash handling
- Visual displays
- Customer service
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteSalary Range
$0/hr - $1000/hrTimeline
Key Holder Supervisor
Liquor World
07.2024 - Current
Assistant manager
Charlotte Russe
01.2022 - 06.2023
Keyholder
Burlington
09.2019 - 05.2021
Front Desk Receptionist
Imani Jewelry
01.2014 - 01.2020
GED -
PENN FOSTER