Cortney Elia
Exeter,PA
Summary
Diligent and responsible with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
9
9
years of professional experience
Work History
Cashier/cook/food Prep
Gerard Elia- Scranton High School Stadium
03.2011 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelors In Business Administration - Business Administration And Management
Southern New Hampshire University
Hooksett, NH09.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Timeline
Cashier/cook/food Prep
Gerard Elia- Scranton High School Stadium
03.2011 - 03.2020
Bachelors In Business Administration - Business Administration And Management
Southern New Hampshire University
Similar Profiles
Gina DavisGina Davis
Student Teacher at Scranton High School/Riverside High SchoolStudent Teacher at Scranton High School/Riverside High School
Joseph LaChaseJoseph LaChase
Ice Hockey Coaching Staff Member at Holy Cross High School Scranton CampusIce Hockey Coaching Staff Member at Holy Cross High School Scranton Campus
Reece JohnsonReece Johnson
Volunteer at Westlake High School Stadium Snack ShackVolunteer at Westlake High School Stadium Snack Shack