Summary
Work History
Education
Skills
Timeline

Cortney Gauna

Adrian,MI

Summary

Patient Registration Specialist with hands-on experience at Charles and Virginia Hickman Hospital, excelling in HIPAA compliance and insurance verification. Proven ability to enhance workflow efficiency through collaboration and strong organizational skills, ensuring accurate patient service delivery in a fast-paced environment. Adaptable and committed to achieving high standards in healthcare operations. Developed strong communication and organizational skills in healthcare setting, focusing on patient interaction and administrative duties. Transitioning to new field, aiming to leverage abilities in data management and customer service. Dedicated to enhancing operational efficiency and providing exceptional service in diverse environments.

Work History

Patient Registration Specialist

Charles and Virginia Hickman Hospital
08.2024 - Current
  • Conducted patient registration processes to ensure accuracy and compliance with healthcare regulations.
  • Assisted in verifying insurance information and eligibility for efficient patient service delivery.
  • Collaborated with healthcare staff to streamline patient check-in procedures, enhancing workflow efficiency.
  • Hands-on experience with EPIC for patient scheduling, documentation, and billing.

Server

Brookdale Senior Assisted Living
03.2024 - 08.2024
  • Provided excellent customer service by greeting and assisting guests throughout dining experience.
  • Learned menu items and daily specials to effectively communicate with customers.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere.
  • Supported kitchen staff by delivering food orders promptly and accurately to tables.
  • Adapted quickly to changing demands in a fast-paced environment, enhancing customer satisfaction.

Education

High School Diploma -

Madison School District, Adrian, MI
06-2024

Skills

  • HIPAA compliance
  • Strong organization
  • Patient scheduling
  • Insurance verification
  • Adaptability and flexibility

Timeline

Patient Registration Specialist - Charles and Virginia Hickman Hospital
08.2024 - Current
Server - Brookdale Senior Assisted Living
03.2024 - 08.2024
Madison School District - High School Diploma,
Cortney Gauna