Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cortney Holloway

Detroit

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Canvasser

Blitz Canvassing
Detroit
09.2024 - 11.2024
  • Engaged community members to promote awareness of local initiatives.
  • Collected valuable feedback from residents on community needs and concerns.
  • Distributed informative materials to educate the public about programs and services.
  • Assisted in organizing events to boost community engagement and participation.

Production Worker

FCA Chrysler Automobiles
Warren
04.2023 - 01.2024
  • Operated assembly line machinery to produce automotive components efficiently.
  • Inspected finished products for quality assurance and adherence to specifications.
  • Collaborated with team members to optimize workflow and improve production processes.
  • Maintained a clean and organized work area to ensure safety protocols were followed.

Dishwasher/Prep Cook

Barfly
Royal Oak
12.2022 - 04.2023
  • Operated dishwashing equipment to ensure cleanliness and sanitation standards.
  • Sorted and rinsed dishes, utensils, and glassware for efficient washing.
  • Maintained organized workstations to support kitchen operations and workflow.

Environmental Services Housekeeper

ABM Facility Services
04.2019 - 12.2019
  • Maintained cleanliness and sanitation in patient rooms and common areas.
  • Operated cleaning equipment including floor scrubbers and vacuums.
  • Followed safety protocols for handling hazardous materials and chemicals.
  • Assisted in training new staff on cleaning procedures and standards.
  • Inspected areas for cleanliness and reported maintenance issues promptly.
  • Collaborated with nursing staff to prioritize cleaning tasks effectively.

Crew Member

McDonalds
03.2016 - 04.2018
  • Maintained cleanliness and organization of dining area and kitchen.
  • Prepared food items according to safety and quality standards.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted team members during peak hours to ensure smooth operations.
  • Provided excellent customer service by addressing inquiries and concerns.
  • Followed food safety protocols to minimize risks and ensure compliance.

Education

High School Diploma -

Central High School
Detroit, MI

Skills

  • Community engagement
  • Data analysis
  • Team collaboration
  • Customer service
  • Time management
  • Active listening
  • Problem solving
  • Conflict resolution
  • Critical thinking
  • Data entry
  • Daily reporting
  • Flexibility
  • Goal oriented

Timeline

Canvasser

Blitz Canvassing
09.2024 - 11.2024

Production Worker

FCA Chrysler Automobiles
04.2023 - 01.2024

Dishwasher/Prep Cook

Barfly
12.2022 - 04.2023

Environmental Services Housekeeper

ABM Facility Services
04.2019 - 12.2019

Crew Member

McDonalds
03.2016 - 04.2018

High School Diploma -

Central High School

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