Cortney Howard
Houston
Summary
Dedicated customer service and sales expert. Committed to providing exceptional service, motivating clients/patients, and driving sales growth.
Overview
7
7
years of professional experience
Work History
Perspective Patient Advocate
Clear Choice Dental Implant Centers
2022.07 - Current
- Speak with potential patients and provide them with information about services offered
- Schedule consultations after gathering information to ensure smooth transition to center
- Inbound and outbound sales calls
- Achieved and surpassed established KPIs, contributing to overall team and organizational success
Certified Personal Trainer
Self-Employed
2020.06 - Current
- Provide personalized training programs to a diverse clientele, focusing on fitness goals such as weight loss, strength gains, and improved athletic performance
- Conduct one-on-one sessions, ensuring proper technique and safety
- Offer nutritional guidance and lifestyle advice to support overall wellness
- Successfully built and maintained a client base through exceptional service and results-driven programs
Lead Dental assistant
Alpine dental
2017.12 - 2022.06
- Experienced in direct patient care, general, endo, implants, ortho (metal braces and clear aligners)
- Routine laboratory tasks
- Experienced in placing orders for supplies/inventory with offices with multiple locations
- Crossed trained in front office duties such as; answering phones, emails, verifying insurance
- Skilled in making treatment plans
Education
Certified - Personal Training
NASM
06.2023
Expanded functions dental assistant -
Dental Careers Institute
01.2017
Diploma -
Perry Traditional Academy
06.2015
Skills
- Customer Service Excellence
- Sales and Client Relationship Management
- Personal Training and Fitness Instruction
- Program Development and Implementation
- Communication and Interpersonal Skills
- Team Collaboration and Leadership
- Proactive Problem Solving
- Organized nature
Timeline
Perspective Patient Advocate
Clear Choice Dental Implant Centers
2022.07 - Current
Certified Personal Trainer
Self-Employed
2020.06 - Current
Lead Dental assistant
Alpine dental
2017.12 - 2022.06
Certified - Personal Training
NASM
Expanded functions dental assistant -
Dental Careers Institute
Diploma -
Perry Traditional Academy
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