Summary
Overview
Work History
Education
Skills
Timeline
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Cortney Howard

Houston

Summary

Dedicated customer service and sales expert. Committed to providing exceptional service, motivating clients/patients, and driving sales growth.

Overview

7
7
years of professional experience

Work History

Perspective Patient Advocate

Clear Choice Dental Implant Centers
07.2022 - Current
  • Speak with potential patients and provide them with information about services offered
  • Schedule consultations after gathering information to ensure smooth transition to center
  • Inbound and outbound sales calls
  • Achieved and surpassed established KPIs, contributing to overall team and organizational success

Certified Personal Trainer

Self-Employed
06.2020 - Current
  • Provide personalized training programs to a diverse clientele, focusing on fitness goals such as weight loss, strength gains, and improved athletic performance
  • Conduct one-on-one sessions, ensuring proper technique and safety
  • Offer nutritional guidance and lifestyle advice to support overall wellness
  • Successfully built and maintained a client base through exceptional service and results-driven programs

Lead Dental assistant

Alpine dental
12.2017 - 06.2022
  • Experienced in direct patient care, general, endo, implants, ortho (metal braces and clear aligners)
  • Routine laboratory tasks
  • Experienced in placing orders for supplies/inventory with offices with multiple locations
  • Crossed trained in front office duties such as; answering phones, emails, verifying insurance
  • Skilled in making treatment plans

Education

Certified - Personal Training

NASM
06.2023

Expanded functions dental assistant -

Dental Careers Institute
01.2017

Diploma -

Perry Traditional Academy
06.2015

Skills

  • Customer Service Excellence
  • Sales and Client Relationship Management
  • Personal Training and Fitness Instruction
  • Program Development and Implementation
  • Communication and Interpersonal Skills
  • Team Collaboration and Leadership
  • Proactive Problem Solving
  • Organized nature

Timeline

Perspective Patient Advocate

Clear Choice Dental Implant Centers
07.2022 - Current

Certified Personal Trainer

Self-Employed
06.2020 - Current

Lead Dental assistant

Alpine dental
12.2017 - 06.2022

Certified - Personal Training

NASM

Expanded functions dental assistant -

Dental Careers Institute

Diploma -

Perry Traditional Academy

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Cortney Howard