CORTNEY JAMES
Austin,TX
Summary
Highly motivated and dependable professional with a strong work ethic and a background in parts handling, inventory support, customer service, and warehouse operations. Certified forklift operator with proven ability to thrive in fast-paced, team-oriented environments. Committed to delivering reliable, detail-oriented support and ensuring smooth daily operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Associate
Tesla
02.2023 - 07.2023
- Performed hands-on assembly of structural components including hoods, liftgates, and body panels in the Body in White (BIW) production area
- Used hand and power tools to complete precise fittings and alignments according to strict quality and safety standards
- Worked in a fast-paced manufacturing environment, consistently meeting production goals and deadlines
- Collaborated with team members and quality inspectors to identify and resolve fitment or alignment issues
- Maintained a clean and organized work area while following safety protocols and operational procedures
Logistics Coordinator/ Lead Driver
Moving Kings Company
03.2018 - 05.2022
- Safely handled furniture transport, moving logistics, and customer delivery coordination
- Disassembled/reassembled furniture; maintained efficiency during long hauls
- Assisted in technical tasks such as soldering computer motherboards and supporting assembly operations
- Demonstrated physical stamina, time management, and attention to customer satisfaction
Customer Service Representative
Harte Hanks
08.2013 - 02.2018
- Resolved customer inquiries and complaints via phone and email
- Maintained customer satisfaction through attentive service and accurate issue resolution
- Tracked and documented customer issues in internal systems
Education
High School Diploma -
Eagle Academy
Austin, TXSkills
- Efficient multitasking
- Parts and Inventory Management
- Forklift Operation & Warehouse Safety
- Customer Service & Support
- Microsoft Office (Excel, Word, Outlook)
- Fast-Paced, Team-Oriented Work Ethic
- Physical Stamina and Repetitive Task Endurance
- Technical Assembly / Basic Electronics
- Passion for EVs and Sustainable Technology
Certification
- Forklift Operator Certified
- Valid Driver’s License – Clean Driving Record
Timeline
Production Associate
Tesla
02.2023 - 07.2023
Logistics Coordinator/ Lead Driver
Moving Kings Company
03.2018 - 05.2022
Customer Service Representative
Harte Hanks
08.2013 - 02.2018
High School Diploma -
Eagle Academy