Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cortney Zacarias

Shelton,WA

Summary

Experienced professional with nearly five years at Rainier State School, specializing in residential habilitation for individuals with developmental and intellectual disabilities. Proven ability to assist clients in daily living activities, fostering independence and enhancing quality of life. Committed to creating a positive impact through compassionate care and support. Recognized for building strong relationships that promote client engagement and satisfaction.

Overview

18
18
years of professional experience

Work History

Direct Care/Attendant Counselor

DSHS Rainier State School
Buckley, WA
09.2020 - Current
  • Facilitated recreational activities such as games, art projects, music therapy.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Drove clients to doctors' appointments and social outings.
  • Responded promptly to emergency situations involving client safety or wellbeing.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted individuals in learning and developing new skills.
  • Provided emotional support by listening actively and responding compassionately to clients' concerns.
  • Teaching Clients Daily Living Skills, teaching them how to do their laundry, washing their dishes after meals, keeping the house clean by teaching them how to sweep and mop, this was a consistent thing throughout the shift.

Cleaner

Starr Construction
Lakewood , WA
11.2016 - 01.2018
  • Polished furniture to remove dust and dirt buildup.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Scrubbed walls to remove scuff marks or stains.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Kept business entrances clean, tidy and professional in appearance.
  • Sanitized frequented areas and equipment using approved supplies.

Reset Crew Lead

Rmsi Retail Merchandising
Seattle, WA
06.2013 - 10.2016
  • Inspected shelves periodically to identify missing or damaged items.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Sanitize all surfaces using proper cleaning solutions.
  • Stocked shelves and cases with new or transferred items.
  • managing anywhere from 5-20 people each night depending on the size of the sets that we were working on
  • Ordering needed equipment and shelving
  • Cleaning shelving, floors, and sometimes more, depending on whether it was just a reset or if we were opening up a whole new store, where there was cleaning all throughout the shift while working to ensure that nobody would get hurt and that everything was organized.
  • Scheduling employees, talking with vendors, and store managers to make sure that everything is set up and ready before we go into the store, and the stores have already marked down discontinued items.

Associate

Walmart
Auburn, WA
10.2009 - 05.2013
  • Organized backroom areas to maintain a clean and organized work environment.
  • Cleaned counters and tables to maintain organized store.
  • Placed special orders or called other stores to find desired items.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Sanitized frequented areas and equipment using approved supplies.
  • Cleaning and Dusting shelving, cleaning up spills, sweeping and mopping
  • Helped out in multiple other departments, such as the Garden and Sporting Goods department. Cleaning the desks and glass countertops to make sure the displays looked nice. Cleaning up the constant spills that were made from ripped bags of dirt.

Store Manager

Nickels and Dimes/Tilt
Auburn, WA
05.2007 - 10.2009
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Cleaning the Arcade games, claw machines, and the ticket counters
  • Cleaning the back room/ stock room
  • Cleaning the bathroom and restocking items as needed such as toliet paper, soap, paper towels, etc.
  • held interviews and was a huge part of the hiring of employees
  • I took on additional work, going outside of my work area and helping with bowling alleys and such, with my Area Manager.

Education

GED -

Highline Community College
Des Moines
05-2013

Skills

  • Sanitization techniques
  • Team leadership
  • Cleaning supplies management
  • Attention to detail
  • Time management
  • Ability to work well with others
  • Great communication skills both written and verbal
  • Great at Solving Problems, coming up with solutions or other perspectives
  • Great attention to detail, and organizational skills
  • Computer, Math and date entry skills

Timeline

Direct Care/Attendant Counselor

DSHS Rainier State School
09.2020 - Current

Cleaner

Starr Construction
11.2016 - 01.2018

Reset Crew Lead

Rmsi Retail Merchandising
06.2013 - 10.2016

Associate

Walmart
10.2009 - 05.2013

Store Manager

Nickels and Dimes/Tilt
05.2007 - 10.2009

GED -

Highline Community College

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