Cortney Muilenburg
Conifer,CO
Summary
Dynamic professional with a proven track record in customer service and inventory management, honed at Alpha Glass and Window. Excelled in relationship management and technical support, significantly enhancing customer satisfaction. Mastered data entry and order tracking, ensuring efficient operations. Skilled in balancing high-quality service with operational demands, demonstrating exceptional teamwork and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Alpha Glass and Window
Englewood, CO
08.2024 - 12.2024
- Answered inbound calls, chats and emails to facilitate customer service.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Utilized job-related software to manage inventory and supplies to ensure materials were available when needed.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Student Engagement Ambassador
Ruffalo Noel Levitz, LLC
Oakbrook Terrace, IL
01.2024 - 07.2024
- Facilitated community outreach to alumni and donors to establish a revenue stream.
- Operated contact interface databases to improve effective outreach.
- Conducted research to identify target audiences for campaigns.
Education
High School Diploma -
Conifer Senior High School
Conifer, CO05-2023
Some College (No Degree) - Psychology
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Inventory management
- Customer service
- Data entry
- Technical support
- Order tracking
- Relationship management
Timeline
Customer Service Representative
Alpha Glass and Window
08.2024 - 12.2024
Student Engagement Ambassador
Ruffalo Noel Levitz, LLC
01.2024 - 07.2024
High School Diploma -
Conifer Senior High School
Some College (No Degree) - Psychology
University of Colorado At Colorado Springs
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