Cortney Sturgell
A dedicated independent business owner with strong background in customer service, recommending solutions for clients and consistently providing incredible experiences. Proven ability to craft unique recommendations that align with people's personalities and preferences. Known for excellent collaboration with team members and adaptability to evolving products & trends.
Work History
Independent Hair Stylist
Provide hair services to my own clientele base. This includes but is not limited to cut, color, extensions, updo etc. I have built my clientele base from the ground up by networking, creating relationships, providing a great experience and making everyone feel valued and beautiful as soon as they walk in the door.
Customer Service Representative
3 Years 6 MonthsHandled scheduling for the salon
Recommended stylists
Recommended products
Handled transactions for payment
Collaborated with the team to ensure great customer experiences
Customer Service Representative
1 Year 11 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while providing great experiences
- Resolved customer issues with empathy, resulting in increased loyalty and repeat business.
- Recommended new products
- Responded to customer requests for products, services, and company information.