Cortney Toppel
Rockford,IL
Summary
Compassionate professional with strong skills in behavioral support and data analysis. Experienced in coordinating care plans and advocating for patients, ensuring optimal communication between healthcare teams and families.
Overview
17
17
years of professional experience
Work History
Patient Care Technician
Alexcian Brothers Rehab
Elk Grove Village, IL
05.2008 - 09.2016
- Assisted nursing staff with patient monitoring and vital signs assessment.
- Supported daily living activities, enhancing patient comfort and care experience.
- Maintained a clean and safe environment, adhering to infection control protocols.
- Collaborated with interdisciplinary teams to develop individualized patient care plans.
Bus Driver
U-46 School District
Elgin, IL
09.2016 - 09.2021
- Ensured student safety during transportation by conducting pre-trip vehicle inspections and adhering to safety protocols.
- Operated school buses efficiently, maintaining timely schedules for pick-up and drop-off of students.
- Managed student conduct on the bus to foster a secure and respectful atmosphere throughout the journey.
Verbal Deescalation Specialist
Streamwood Behavioral Health Systems
Streamwood, IL
09.2021 - 04.2024
- Developed and implemented individualized treatment plans to enhance patient care and support recovery goals.
- Conducted assessments to identify patient needs and monitor progress, adjusting strategies as necessary for optimal outcomes.
- Facilitated comprehensive support for individuals with behavioral health disorders to enhance safety and overall well-being.
Social Service Designee
Alden Debes Rehabilitation & Health Care Center
Rockford, IL
04.2024 - 07.2025
- Coordinated patient care plans to ensure comprehensive service delivery.
- Facilitated communication between healthcare teams and families for optimal support.
- Conducted assessments to identify patient needs and develop tailored services.
- Promoted client advocacy to enhance collaboration and communication with external agencies and organizations.
Education
High School Diploma -
Elgin High School
Elgin, IL05-2003
Skills
- Data analysis skills
- Behavioral support
- Transportation assistance
- Psychiatric patient management
Timeline
Social Service Designee
Alden Debes Rehabilitation & Health Care Center
04.2024 - 07.2025
Verbal Deescalation Specialist
Streamwood Behavioral Health Systems
09.2021 - 04.2024
Bus Driver
U-46 School District
09.2016 - 09.2021
Patient Care Technician
Alexcian Brothers Rehab
05.2008 - 09.2016
High School Diploma -
Elgin High School