Cortni Heinz
Tallahassee,FL
Summary
Ambitious prospective Athletic Training student with a great passion for helping others through treating sports and fitness injuries. Strong work ethic, adaptability, and a detail-oriented personality. Adept at working effectively and quick at mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet Attendant
Parking Management Services
Tallahassee, FL
02.2024 - Current
- Greeted customers upon arrival, provided assistance with luggage and other items.
- Communicated daily with valet staff to ensure efficient operations.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
Valet Attendant
Evolution Parking and Guest Services
Clearwater, FL
05.2023 - 08.2023
- Greeted customers upon arrival, provided assistance with luggage and other items.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Communicated daily with valet staff to ensure efficient operations.
- Assisted customers in retrieving their vehicles when requested.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
- Processed payments using cash registers or point-of-sale systems as needed.
- Transported customer's belongings safely from one location to another in a timely manner.
- Provided directions and recommendations on local attractions upon request from customers.
Restaurant Hostess
Salt Rock Grill
Indian Shores, FL
01.2022 - 05.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Balanced cash register at end of shift according to established procedures.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered telephone to provide dining information and take reservations.
Recreation Leader
Town Of Belleair Parks & Recreation Department
Belleair, FL
05.2020 - 01.2022
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Promoted recreational activities to encourage participation in events.
- Provided administrative support for recreational programs.
- Conducted safety inspections of equipment prior to use.
- Monitored participants during recreational activities to ensure safety guidelines were followed.
- Ensured facility rules and regulations were enforced throughout all programs and activities.
- Developed a variety of recreational activities that met the needs of different age groups.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
- Identified potential risks associated with each activity and implemented necessary precautions.
- Performed basic maintenance tasks such as cleaning equipment or setting up fields for play.
- Engaged with participants to encourage involvement in different recreational activities.
Education
Bachelor of Science - Athletic Training
Florida State University
Tallahassee, FL05-2026
Skills
- Interpersonal Skills
- Problem-Solving
- Task Prioritization
- Adaptability
- Goal Setting
- Teamwork and Collaboration
- Time Management Abilities
- Reliability
- Organizational Skills
- Professionalism
- Multitasking
- Effective Communication
- Attention to Detail
Affiliations
- Kappa Kappa Gamma Sorority- Florida State University
- Varsity Volleyball Team Captain- Largo High School
- National Honor Society- Largo High School
Certification
- CPR/Professional Rescuer/First Aid Certified (February 2024)
Volunteer Experience
- Tallahassee Orthopedic Clinic- Student Volunteer (February 2024-Present)
- Moore Athletic Center Fuel Bar- Student Volunteer (January 2024-Present)
- Town of Belleair, Recreation Department- Camp Councilor in Training Program (August 2017-May 2020)
Timeline
Valet Attendant
Parking Management Services
02.2024 - Current
Valet Attendant
Evolution Parking and Guest Services
05.2023 - 08.2023
Restaurant Hostess
Salt Rock Grill
01.2022 - 05.2022
Recreation Leader
Town Of Belleair Parks & Recreation Department
05.2020 - 01.2022
Bachelor of Science - Athletic Training
Florida State University
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