Jack Ricchetti
Milwaukee,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Valet Attendant
Double Tree Hilton
03.2023 - 11.2023
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
DOT Compliance Coordinator
V. Marchese
06.2023 - 09.2023
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- logged driver hours in compliance with DOT regulations.
Banquet Bar Porter
Pfister Hotel
07.2022 - 01.2023
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted in setting up and breaking down bar area for special events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
University of Wisconsin - Milwaukee
Milwaukee, WI05.2025
Skills
- Organizational skills
- Cash handling experience
- Positive attitude
- Strong communication abilities
- Interpersonal skills
- Stress tolerance
- Active listening
- Customer service orientation
Affiliations
Phi Sigma Kappa - Epsilon Phi
Timeline
DOT Compliance Coordinator
V. Marchese
06.2023 - 09.2023
Valet Attendant
Double Tree Hilton
03.2023 - 11.2023
Banquet Bar Porter
Pfister Hotel
07.2022 - 01.2023
High School Diploma -
University of Wisconsin - Milwaukee