Thomas Wilbourn
Tampa
Summary
Motivated student with experience in customer service, marketing, logistics, and operations, currently pursuing a Business Finance degree at the University of South Florida. Thrives in dynamic environments and brings strong communication, problem-solving, and organizational skills to everything undertaken. Contributes to marketing campaigns, manages logistics, and enhances customer interactions with a focus on delivering positive results for businesses and customers. Excited to apply skills to new opportunities, make an impact, and build valuable connections.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Valet Attendant
Safeway Parking Enterprises
12.2024 - Current
- Safely and efficiently park each vehicle, checking for pre-existing damage.
- Provided a warm welcoming to guests, maintaining friendliness and professionalism.
- Neatly organized valet tickets and car keys in order to keep the area secure and free of hazard.
Marketer
The Black Sheep
10.2023 - Current
- Participated in various marketing campaigns promoting businesses such as residential complexes and smartphone applications
- Effectively integrated persuasion and professionalism with customer interactions
- Used inventory logistics to keep track of remaining campaign items
Stocker
Bay Ridge Wine & Spirits
05.2024 - 08.2024
- Efficiently managed inventory by organizing and restocking shelves
- Assisted with unloading deliveries and maintaining accurate inventory records, contributing to efficient operations
- Provided exceptional customer service by helping customers locate products and answering their product inquiries
Delivery Driver
DoorDash
02.2023 - 08.2023
- Delivered goods to customers in a timely and efficient manner
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
Team Member
Capriotti's Sandwich Shop
12.2021 - 07.2023
- Provided exceptional customer service, handling orders and requests efficiently
- Managed cash/credit transactions using POS systems to increase accuracy and reliability
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Footwear Salesman
Independent Sales Consultant
03.2021 - 09.2022
- Launched and managed a successful shoe resale business focused on high-end branded footwear
- Utilized platforms such as eBay, Facebook Marketplace, and Instagram for sales and marketing
- Gained valuable experience in sales, marketing, advertising, and financial management
Dishwasher
Old Stein Inn
09.2019 - 03.2021
- Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant
- Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations
- Followed supervisor instructions to complete tasks on time.
Education
Bachelor of Science - Finance
University of South Florida-Main Campus
Tampa, FL01.2025
Skills
- Restaurant experience
- Marketing experience
- Sales
- Customer service
- Communication skills
- Negotiation
- Computer skills
- Organizational skills
- Time management
- Leadership
- Cash handling
- POS
- Microsoft Excel
- Public Speaking
Certification
- Driver's License
- February2023 to March2026
Timeline
Valet Attendant
Safeway Parking Enterprises
12.2024 - Current
Stocker
Bay Ridge Wine & Spirits
05.2024 - 08.2024
Marketer
The Black Sheep
10.2023 - Current
Delivery Driver
DoorDash
02.2023 - 08.2023
Team Member
Capriotti's Sandwich Shop
12.2021 - 07.2023
Footwear Salesman
Independent Sales Consultant
03.2021 - 09.2022
Dishwasher
Old Stein Inn
09.2019 - 03.2021
Bachelor of Science - Finance
University of South Florida-Main Campus
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