Cortonia Eubanks
Yazoo City,United States
Summary
Proven assembler and technician with a track record of enhancing packing and shipping efficiency at Levis Strauss & Co. Skilled in package handling and fostering workplace cleanliness, I've driven continuous improvement and reduced shipping errors significantly. Exceptional at coordinating with teams and utilizing strong diagnostic skills to optimize operations, I consistently exceed performance metrics and improve customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Levis Strauss & Co
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
- Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
- Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Technician
Yates Services
Canton, MS
02.2018 - 04.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Cashier Assistant
Jr.Food Mart
Yazoo City, MS
10.2010 - 03.2016
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Packing, Shipping, and Receiving Assembler
Sanderson Farms Processing Plant
Madison, MS
02.2007 - 05.2010
Education
Cornerstone Christian Correspondence School
Townsend, GASkills
- Package handling
- Product Assembly
- Workplace Cleanliness
- Stock replenishment
Timeline
Technician
Yates Services
02.2018 - 04.2024
Cashier Assistant
Jr.Food Mart
10.2010 - 03.2016
Packing, Shipping, and Receiving Assembler
Sanderson Farms Processing Plant
02.2007 - 05.2010
Packing, Shipping, and Receiving Assembler
Levis Strauss & Co
Cornerstone Christian Correspondence School