Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Special Education Paraprofessional
Detroit Merit Charter Academy
01.2025 - Current
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Support Specalist
SER Metro
10.2024 - 01.2025
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Assisted with scholl related duties.
Enrolled new students , answered phone , filled and maintained records .
Parts Specialist
Oriellys Auto Parts
07.2021 - 09.2023
Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips
Maintained accurate records of all inventory transactions in the computer system
Organized and labeled parts to ensure easy identification and retrieval
Clerical IV
Detroit Public School Community District
09.2020 - 03.2023
Payroll
Bookkeeping
Enrollment
Filing
Answer phones
Clerical II
Detroit Public School Community District
09.2019 - 08.2020
Paraprofessional
Detroit Public School Community District
09.2014 - 10.2019
Assisted parents, student, as well as administration
Managed daily operations of the reception area including answering phones, responding to emails and filing paperwork
Assisted with scheduling appointments and maintained appointment calendars
Assists parent, students as well as administration
Assisted teachers with planning and preparing lessons for students
Provided guidance to students in the classroom setting
Created and maintained positive relationships with students, parents, and colleagues
Security Officer
Prudential protective services
07.2010 - 08.2014
Checked for safety hazards and took corrective action when necessary
Monitored surveillance cameras and responded to suspicious activity
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
Provided escorts for visitors as needed throughout the facility
Education
Associate of Applied Science - Business Administration
Colorado Technical University
Colorado Springs, CO
11.2019
Skills
Customer Service
Problem-Solving Skills
Ordering Parts
Inventory Auditing
Verbal and Written Communication
Delivery Coordination
Timeline
Special Education Paraprofessional
Detroit Merit Charter Academy
01.2025 - Current
Support Specalist
SER Metro
10.2024 - 01.2025
Parts Specialist
Oriellys Auto Parts
07.2021 - 09.2023
Clerical IV
Detroit Public School Community District
09.2020 - 03.2023
Clerical II
Detroit Public School Community District
09.2019 - 08.2020
Paraprofessional
Detroit Public School Community District
09.2014 - 10.2019
Security Officer
Prudential protective services
07.2010 - 08.2014
Associate of Applied Science - Business Administration
Colorado Technical University
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