Cory Adler
Sparta,NJ
Summary
Operations management expert skilled in enhancing service quality and profitability through strategic planning and team collaboration. Proven ability to optimize processes and drive productivity. Focused on safety measures and training to ensure high standards and smooth operations.
Overview
13
13
years of professional experience
Work History
Operations Manager
Randolph Climbing Center
Randolph, USA
04.2021 - Current
- The main purpose of my position is to assist the general manager with the overall operation of the gym. As the Operations Manager I oversee all daily operations in the facility and manage the staff to ensure that company standards are met, and all employees comply with policies and procedures.
- Planned and managed staffing for events, classes, and instructor-led climbing options to ensure smooth operations.
- Managed employee schedules to ensure adequate staffing.
- Optimized staffing and inventory control to meet customer demand efficiently.
- Delegate tasks to team members to achieve organizational goals.
- Led daily operations and staff management to ensure compliance with company standards.
- Provide excellent customer service.
- The site expert for all programs, offers, and climbing options.
- Assumed multiple roles during staff shortages to ensure operations continued smoothly.
- Implemented safety protocols and managed facility upgrades to enhance service quality.
- Recruit and train new employees to meet job requirements.
- Review completed work to verify consistency and quality of staff performance.
- Resolved employee conflicts and facilitated effective team collaboration.
- Follow thorough opening, closing and shift change functions to maintain operational standards each day.
- Collaborated with management to achieve significant sales growth through strategic initiatives.
- Since my time as an assistant manager and then the operations manager, I have succeeded in helping the gym in doubling its sales.
- During my time at Randolph Climbing Center, I have received certifications in multiple aspects of the climbing industry such as: Climbing Wall Instructor Lead certification though the Climbing Wall Association (CWA), Level 1 route setting certification through USA Climbing, Single Pitch Instructor certification through the American Mountain Guide Association.
Field Engineer
Advanced Fiber Works
Clifton, USA
02.2016 - 01.2021
- Designed or modified engineering schematics using computer-aided design software.
- Utilized CAD software to create models and drawings of tooling or machine parts.
- Authored clear and detailed engineering specifications to clarify design details and functional criteria of each unit.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Reviewed designs for compliance with current industry practices and field conditions.
- Proposed modifications to project plans, enhancing project alignment with technical requirements and field realities.
- Compiled and maintained records of engineering schematics and installed equipment to ensure accurate documentation for future reference.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Strategized alternative uses for current electronics designs to reduce energy usage.
Assistant Warehouse Manager
Advanced Fiber Works
Clifton, USA
04.2013 - 02.2016
- Inspected equipment for functionality issues and arranged service actions.
- Recommended changes that enhanced warehouse operational performance.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Completed periodic inventory counts and maintained accurate warehouse system.
- Trained staff on material handling processes, resulting in reduced shipping times.
- Organized warehouse layout to maximize stock space and facilitate high volume traffic.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
Education
High School Diploma -
Clifton High School
Clifton, NJ06-2010
Skills
- Operational Efficiency
- Revenue Forecast
- Sales Monitoring
- Service Knowledge
- Scheduling and Coordinating
- Staff Training
- Recruitment and Hiring
- Customer Relations
- Problem Resolution
- Goal Setting
- Team Building
- Event organization
- Leadership
- Safety Implementation
Languages
English
First Language
Timeline
Operations Manager
Randolph Climbing Center
04.2021 - Current
Field Engineer
Advanced Fiber Works
02.2016 - 01.2021
Assistant Warehouse Manager
Advanced Fiber Works
04.2013 - 02.2016
High School Diploma -
Clifton High School