Cory A Griggs
Pikesville,MD
Summary
Assisted customers with inquiries and resolved conflicts effectively. Supported team efforts in maintaining vehicle components to ensure optimal performance. Completed tasks efficiently to meet daily operational demands.
Overview
16
16
years of professional experience
Work History
Gas Technician
NPL
Baltimore, MD
12.2023 - Current
- Conducted regular inspections of gas systems to ensure compliance with safety regulations.
- Diagnosed and repaired gas leaks using advanced detection tools and techniques.
- Collaborated with cross-functional teams to execute installation and maintenance projects efficiently.
- Trained junior technicians on best practices for gas system operations and safety protocols.
- Eliminated risks by correctly identifying potential safety hazards.
- Managed inventory levels and ordered necessary supplies, ensuring availability of essential parts for timely completion of jobs.
- Proactively identified potential hazards during routine inspections, mitigating risks before they escalate into significant problems.
Tire Technician
Maryland Truck Tire
Baltimore, MD
04.2016 - Current
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings
- Inspected and organized tire inventories while performing routine stock assessments
- Planned work and determined appropriate tools and equipment
- Maintained record accuracy by using work order reporting system
- Performed tire rotations, mounts and balancing on all types of vehicles
- Diagnosed and repaired tire and rim issues
- Mentored junior team members, providing guidance on proper techniques and safety
Front Desk Receptionist And Housekeeping
Extended Stay Hotels
Baltimore, MD
01.2014 - 03.2016
- Arranged special accommodations for guests to maintain optimal satisfaction
- Computed guest billings and posted charges to room accounts
- Monitored reservations to track incoming parties and special events
- Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Requested maintenance orders to fix non-working equipment and address any room damage
Forklift Operator
Lach Tile & Marble
Baltimore, MD
01.2013 - 01.2015
- Maintained current forklift training and certification as required by company policies
- Operated with zero safety violations and consistently met deadlines for loading trailers
- Collaborated with team members to coordinate efficient and accurate movements
- Transported materials to and from warehouses, production lines and packaging lines
- Identified and troubleshot issues with equipment and completed basic repairs to restore functionality
Day Stocker
Lowe's Home Improvement
Baltimore, MD
01.2010 - 01.2013
- Prepared products for sales floor by adding tags and readying pallets or restocking
- Assisted customers based on currently available product, promotional and policy information
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience
- Verified invoices against delivered merchandise to check shipment accuracy
Education
High School Diploma - undefined
Woodlawn High School Center For Pre-Eng. Res.
Baltimore, MDCertificate - undefined
Lincoln Technical School
Baltimore, MDSkills
- Exceptional problem solving
- Negotiating
- Interpersonal skills
- Ability to handle, diffuse and resolve difficult situations
- HVAC Certified
- 100% Attendance
- Customer service
- Alignments knowledge
- Detail-oriented
- HVAC
- Maintain Inventory
- Leadership
- Machinery
- Merchandising
- Multi-tasking
- Organizational skills
- Policies
- Computer literate
- Safety
- Rotation and balancing
- Tire mounting
- Exceptional problem solver
- Consistent work history
Timeline
Gas Technician
NPL
12.2023 - Current
Tire Technician
Maryland Truck Tire
04.2016 - Current
Front Desk Receptionist And Housekeeping
Extended Stay Hotels
01.2014 - 03.2016
Forklift Operator
Lach Tile & Marble
01.2013 - 01.2015
Day Stocker
Lowe's Home Improvement
01.2010 - 01.2013
High School Diploma - undefined
Woodlawn High School Center For Pre-Eng. Res.
Certificate - undefined
Lincoln Technical School