Cory Babcock
Maumee,OH
Summary
Proven leader and skilled technician, excelling in preventative maintenance and quality control, honed across roles at CarMax and the USAF. Enhanced team productivity through innovative process improvements and expert training. Exceptional customer service and relationship building, adept at meeting stringent deadlines while maintaining high standards of work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Reconditioning Associate Lead
CarMax
06.2018 - 05.2020
- Participated & led in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Operated various automotive tools and equipment safely, ensuring the effective completion of required tasks.
- Demonstrated adaptability in learning new techniques and technologies related to automotive reconditioning as industry trends evolved over time.
- Collaborated with team members to efficiently complete reconditioning tasks within tight deadlines.
- Contributed to increased sales by preparing vehicles for showroom display with attention to detail and quality control.
- Utilized strong time-management skills to prioritize daily workloads effectively, balancing multiple projects simultaneously under strict deadlines.
- Assisted in training new employees on proper techniques and procedures, ensuring a smooth transition into the role of Reconditioning Associate.
- Provided excellent customer service when interacting directly with clients during vehicle drop-off or pick-up appointments, addressing concerns professionally and courteously at all times.
Maintenance Technician
Plantation Resort
04.2015 - 03.2018
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Paint Technician
Chrysler Assembly Plant
10.2014 - 01.2015
- Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
- Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
- Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
- Assisted in training new technicians to improve overall team performance and productivity levels.
Crew Chief
United States Air Force, USAF
08.2009 - 08.2013
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on C-130 aircraft.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Enforced strict safety protocols to protect crew members.
- Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving requirements.
Education
Associate of Science - Accounting
Purdue Global University
West Lafayette, IN10.2023
Associate of Science - Group Management
Purdue Global University
West Lafayette, IN04.2023
Bachelor of Science - Forensic Accounting
Purdue Global University
West Lafayette, IN11.2022
Skills
- Preventative Maintenance Planning
- Quality Control Standards
- Inventory Management Abilities
- Teamwork and contribution
- Customer Service
- Customer Service-Oriented
- Relationship Building
- Quality control understanding
- Work Planning
Timeline
Reconditioning Associate Lead
CarMax
06.2018 - 05.2020
Maintenance Technician
Plantation Resort
04.2015 - 03.2018
Paint Technician
Chrysler Assembly Plant
10.2014 - 01.2015
Crew Chief
United States Air Force, USAF
08.2009 - 08.2013
Associate of Science - Accounting
Purdue Global University
Associate of Science - Group Management
Purdue Global University
Bachelor of Science - Forensic Accounting
Purdue Global University
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