Cory Barton
Charleston,WV
Summary
Proven Cable Splicing Technician with a track record of enhancing network infrastructure for Frontier Communications. Excelled in fiber optic splicing and project management, boosting operational efficiency and safety. Demonstrated exceptional customer service and teamwork skills, contributing to significant improvements in client satisfaction and project success.
Overview
15
15
years of professional experience
Work History
Cable Splicing Technician
Frontier Communications
Charleston, WV
06.2010 - 06.2024
- Ensured optimal network functionality by performing routine maintenance on fiber optic and copper cables.
- Maintained a safe work environment through strict adherence to safety protocols, reducing the risk of accidents on job sites.
- Engaged in proactive problem solving, positively impacting business direction and managerial effectiveness.
- Collaborated with team members to complete complex projects, resulting in improved network infrastructure.
- Installed and repaired copper telephone wire/equipment in a business and residential setting.
- Installed and repaired fiber optic services in a safe and efficient manner.
- Was part of Frontier Communications FTTH (fiber to the home)build across the state of West Virginia.
- Directly responsible for the safety of myself and coworkers in multiple workplace settings.
- Responsible for a company issued bucket truck including upkeep, stock, and scheduled maintenance.
- Worked daily with various departments to complete company issued tasks in an efficient and safe manner.
- Participated and excelled in the company’s FTTH sales initiative.
- Collaborated with multiple departments to ensure we provided top level customer service to our customers.
- Worked daily with a company issued smart phone to log data and complete time sensitive tasks.
- Responsible for engineering and routing fiber optic drop wire, while following company guidelines.
Broadband Technician
Sudden Link Communications
Shrewsbury, WV
08.2009 - 06.2010
- Managed multiple daily work orders, effectively prioritizing tasks to maximize productivity and meet strict deadlines.
- Coordinated with outside contractors when necessary, ensuring seamless integration between various aspects of the project scope.
- Kept clients informed throughout the service process, effectively communicating technical information in layman''s terms as needed.
- Troubleshot issues related to broadband equipment, swiftly identifying root causes of malfunctions and implementing appropriate solutions.
- Demonstrated flexibility in adapting to changing schedules or priorities as dictated by client needs or emergency situations.
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Consistently met or exceeded performance metrics while maintaining a strong commitment to quality workmanship standards.
- Conducted thorough site surveys prior to installations, ensuring proper planning for efficient project execution.
- Trained new employees to properly perform installations and repairs.
- Improved customer satisfaction by efficiently diagnosing and resolving broadband connectivity issues.
- Assisted coworkers in completing complex installations or repairs, utilizing strong teamwork skills for successful outcomes.
- Promoted a safe working environment by adhering to company safety guidelines during installation and repair operations.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
General Studies Unfinished -
West Virginia University
Morgantown, WVHigh School Diploma -
Riverside High School
Quincy, WV05.2007
Skills
- Underground Construction
- Bucket truck operation
- Fault Location
- Fiber Optic Splicing
- Fusion Splicing
- Power Tools Operation
- Network Troubleshooting
- Telecommunications
- Telecommunications Knowledge
- Project Management
- OSHA Compliance
- Splice Closure Preparation
- Color-Coded Wiring
- Project management abilities
- Safety awareness
- Troubleshooting systems
- Vehicle Maintenance
- Records Management
- Writing reports
- Customer Service
- People skills
Timeline
Cable Splicing Technician
Frontier Communications
06.2010 - 06.2024
Broadband Technician
Sudden Link Communications
08.2009 - 06.2010
General Studies Unfinished -
West Virginia University
High School Diploma -
Riverside High School