Cory Bowen
Richmond,TX
Summary
Area Maintenance Manager with proven experience leading maintenance operations in Amazon Robotics (AR) fulfillment environments. Demonstrated success improving equipment reliability, reducing downtime, and driving safety compliance through preventive and predictive maintenance strategies. Strong background in leading maintenance teams, managing vendors, and leveraging CMMS data to drive continuous improvement. Known for delivering results in fast-paced, high-volume operations while developing high-performing teams.
Maintenance professional with extensive experience in overseeing facility operations and ensuring optimal performance of maintenance teams. Proven ability to enhance operational efficiency through strategic planning and effective team management. Known for adaptability and results-oriented approach, consistently delivering high standards of maintenance service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Maintenance Manager
JLL
Richmond, TX
05.2025 - Current
- Lead RME operations supporting Amazon AR fulfillment center, overseeing maintenance teams and critical equipment performance
- Developed and executed preventive maintenance strategies that improved equipment uptime and reduced unplanned downtime across multiple systems
- Drove safety initiatives and compliance with LOTO and OSHA standards, reducing risk and improving overall safety culture
- Managed daily maintenance operations, prioritizing work orders and allocating labor to meet operational SLAs
- Utilized CMMS data to track KPIs, identify trends, and implement corrective actions to improve reliability
- Led root cause analysis (RCA) on equipment failures, implementing long-term corrective actions to prevent recurrence
- Managed third-party vendors and contractors to ensure service quality, cost control, and on-time execution
- Mentored and developed technicians, improving team capability, engagement, and performance
- Partnered cross-functionally with operations to minimize downtime and improve throughput
Senior Mech & Robotics Technician
JLL
Richmond, TX
05.2024 - 05.2025
- Maintained and troubleshot Amazon Robotics (AR) systems, conveyors, and MHE equipment in a high-throughput environment
- Diagnosed electrical and mechanical issues including sensors, servo drives, encoders, and control systems
- Reduced equipment downtime through rapid troubleshooting and effective repair strategies
- Performed preventive maintenance and equipment inspections to ensure reliability and operational continuity
- Supported multiple fulfillment centers (HOU2, ORD5, TLH2), demonstrating flexibility and strong cross-site collaboration
- Utilized CMMS systems to track maintenance activities, ensuring accurate reporting and data integrity
- Achieved FAST certification and additional technical certifications to support AR floor operations
Mech Robotics Apprentice/Mech Junior Technician
JLL
Richmond, TX
05.2021 - 05.2024
- Completed Amazon Mechatronics & Robotics Apprenticeship (MRA) with 2,000+ hours of OTJ training
- Performed preventive maintenance and troubleshooting on robotics and automated systems
- Monitored system performance using ICW and EAM tools to identify and resolve issues proactively
- Repaired AR drive units and updated firmware to maintain system efficiency
- Completed PMMI certifications and achieved journeyman-level maintenance qualification
Amnesty Associate
Amazon
Houston, TX
04.2020 - 05.2021
- Supported AR floor operations by resolving drive faults and maintaining robotic system flow
- Worked in high-paced fulfillment environment, prioritizing safety and operational efficiency
- Collaborated with operations teams to maintain throughput and minimize disruptions
Education
Associate Degree -
The Culinary Institute of America
San Antonio, TX01.2015
Skills
- Reliability Maintenance & Engineering (RME)
- Preventive & Predictive Maintenance (PM/PdM)
- Amazon Robotics (AR) Systems
- Material Handling Equipment (MHE)
- CMMS / EAM Systems (Work Orders, KPIs)
- Root Cause Analysis (RCA) & Problem Solving
- Safety Leadership (LOTO, OSHA Compliance)
- Continuous Improvement / Lean Principles
- Vendor & Contractor Management
- Labor Planning & Workforce Optimization
- Downtime Reduction & Throughput Improvement
- Technical Leadership & Team Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of RME trainers in the development of technicians in TAC 101/201/301 trainings.
- Supervised team of 25=30 direct reports
- Resolved product issue through consumer testing.
Certification
- JLL Manager in Training Program (2025)
- Journeyman Certification – Maintenance & Repair
- FAST Certification (Amazon Robotics Floor Access)
- PMMI Certifications (MRA Program)
Timeline
Area Maintenance Manager
JLL
05.2025 - Current
Senior Mech & Robotics Technician
JLL
05.2024 - 05.2025
Mech Robotics Apprentice/Mech Junior Technician
JLL
05.2021 - 05.2024
Amnesty Associate
Amazon
04.2020 - 05.2021
Associate Degree -
The Culinary Institute of America