cory esposito
Cuddebackville,NY
Summary
Dynamic and results-driven professional with extensive experience at Walmart and a proven track record in customer service and teamwork. Skilled in optimizing inventory management and enhancing operational efficiency, I successfully reduced discrepancies by implementing effective processes. Known for my calm demeanor and problem-solving abilities, I thrive in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Walmart
Warehouse Operator
Medline
04.2017 - Current
- Operated forklifts to efficiently transport materials within warehouse environment
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies
- Loaded and unloaded shipments, maintaining organization and safety standards
- Assisted with order picking and packing, ensuring timely fulfillment of customer requests
- Collaborated with team members to streamline workflows and enhance productivity
- Implemented safety protocols, contributing to a secure work environment for all staff
- Trained new employees on operational procedures and equipment usage
- Monitored quality control processes, identifying areas for improvement in product handling
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
- Enhanced order tracking accuracy, meticulously updating warehouse management system.
- Increased efficiency in picking and packing processes, employing systematic approaches.
- Facilitated smoother shift transitions, clearly communicating tasks and expectations.
- Supported continuous improvement, suggesting and implementing process enhancements.
- Streamlined warehouse operations, leading team to organize inventory efficiently.
- Boosted inventory accuracy, conducting frequent and detailed stock audits.
- Streamlined communication with logistics team, ensuring timely dispatch of goods.
- Promoted positive work environment, recognizing and rewarding team achievements.
- Reduced processing time for inbound shipments, meticulously organizing goods upon arrival.
- Reduced waste, implementing sustainable practices in packaging and disposal.
- Strengthened security measures, conducting regular checks and updating protocols.
- Maintained clean and organized work environment, adhering strictly to health and safety regulations.
- Minimized downtime, promptly addressing and reporting any equipment malfunctions.
- Achieved targets for order processing, diligently working to meet daily quotas.
- Enhanced team productivity with thorough training on warehouse management systems.
- Ensured accurate order fulfillment, significantly reducing customer complaints.
- Improved customer satisfaction, accurately fulfilling orders and managing returns.
- Improved safety standards by conducting regular equipment checks and safety drills.
- Optimized storage solutions, creatively utilizing space for easy access to popular items.
- Fostered culture of teamwork, leading by example and encouraging open communication.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Managed warehouse operations and verified proper shipment procedures.
Sales Associate
Big Lots
Middletown, NY
04.2012 - 06.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to attract and engage customers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to restock shelves, optimizing inventory management and product availability.
- Supported promotional events by setting up displays and informing customers about sales and discounts.
- Resolved customer complaints promptly, fostering positive relationships and loyalty to the brand.
- Trained new associates on operational procedures, promoting adherence to company standards and practices.
- Monitored store cleanliness and safety protocols, contributing to a welcoming shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Warehouse Worker
Kolmar Laboratories
Port Jervis, NY
04.2007 - 06.2010
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted inventory checks to maintain accurate stock levels and prevent shortages.
- Assisted in loading and unloading shipments, ensuring safe handling of products.
- Implemented safety protocols to mitigate risks and ensure a clean work environment.
- Collaborated with team members to streamline order fulfillment processes.
- Utilized warehouse management software for tracking inventory and shipments effectively.
- Trained new workers on operational procedures and safety standards.
- Implemented process improvements that enhanced overall productivity in the warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Retail Sales Associate
Shop Rite Food Market
Montague, NJ
2004 - 2006
- Assisted customers in locating products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of sales floor and stock areas.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Educated customers on promotions and loyalty programs to drive engagement.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction.
- Conducted inventory checks to monitor stock levels and minimize discrepancies.
- Supported onboarding of new associates through training on best practices and procedures.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Coordinated with stock team to expedite restocking of high-demand items.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Implemented feedback from customer surveys to enhance shopping experience.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Supported store management in planning and executing seasonal promotions and sales events.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Education
High School Diploma -
Port Jervis High School
Port Jervis, NY06.2002
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Policy and procedure adherence
- Independent judgement
- Truck unloading
- Friendly and outgoing
- Data entry
- Email marketing
- Calm demeanor
- Flexible hours
- Team cooperation
Timeline
Warehouse Operator
Medline
04.2017 - Current
Sales Associate
Big Lots
04.2012 - 06.2017
Warehouse Worker
Kolmar Laboratories
04.2007 - 06.2010
Retail Sales Associate
Walmart
Retail Sales Associate
Shop Rite Food Market
2004 - 2006
High School Diploma -
Port Jervis High School